Concierge at Senior Lifestyle

Arlington, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

17.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Computer skills, Outlook, Excel, Word, Administrative support, Safety monitoring, Problem solving, Teamwork, Interpersonal skills, Attention to detail

Industry

Hospitals and Health Care

Description

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. Job Description Salary $17 per hour Schedule: Monday and Every Other Weekend (3 pm-11 pm) Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, and building alarms, and by investigating any unusual activity. Process reports for such things as work orders, incidents, and concerns. You will receive packages, plants, prescription drugs, etc., and deliver or hold as requested. Maintain the sign-in/out log for the issuance of community keys and gate passes. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow-up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors, and co-workers. Qualifications Three (3) months of related experience is preferred. You need to be able to communicate clearly and effectively in English. You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required. You are compassionate, professional, kind, engaging, empathetic and helpful. You have the ability to work as a part of a team and handle multiple tasks efficiently. You possess the ability to make independent decisions when circumstances warrant such action. You can maintain a positive and friendly demeanor toward the residents and your co-workers. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Responsibilities

The concierge is responsible for greeting residents and visitors, answering phones, and providing general administrative assistance. They also ensure community safety by monitoring surveillance and alarm systems while managing package deliveries and key logs.