Concierge at Senior Lifestyle

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

18.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Excellence, Appreciation, Respect, Teamwork, Communication, Outlook, Excel, Word, Compassion, Professionalism, Engagement, Empathy, Decision Making, Customer Satisfaction, Administrative Functions

Industry

Hospitals and Health Care

Description

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. Job Description Addison of Park Crescent is looking for a friendly, outgoing and efficient person to: greet residents and provide general assistance to visitors, prospective residents, and families. Duties include answering the phone, sending emails, calling residents, taking work requests, providing directions and being a point person for all who stop at the desk. You will receive packages and deliver or hold as requested. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers. Qualifications Hours are weekends and evenings with the salary range of $16.00- $18.00 per hour Three (3) months of related experience is preferred. Communicate clearly and effectively in English. Proficiency with Outlook, Excel and Word is required. Demonstrate a compassionate, professional, kind, engaging, empathetic and helpful manner. Work as a part of a team and handle multiple tasks efficiently. Make independent decisions when circumstances warrant such action. You can maintain a positive and friendly demeanor toward the residents and your co-workers. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Responsibilities

The Concierge will greet residents and provide general assistance to visitors, prospective residents, and families. Responsibilities include answering the phone, sending emails, and being a point person for all who stop at the desk.