Concierge at Sienna Senior Living

Saskatoon, Saskatchewan, Canada -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

16.32

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Complaint Resolution, Customer Service, Clerical Support, Computer Support, Record Keeping, Cash Handling, Communication, Diplomacy, Tact, Attention To Detail, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adaptability, Professionalism

Industry

Hospitals and Health Care

Description

Concierge Aspira Hunter Village Retirement Living - Saskatoon, SK Rate of Pay: $16.32/hr This posting is for an existing vacancy. This is a Casual position to pick up shifts when needed. Are are looking for someone to pick up shifts anytime for the following days/times: Mon-Fri 4pm-8pm Sat & Sun 10am-6pm At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Aspira their home. Join us in a role were knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect. What you’ll be doing: You will be a welcomed member of the Retirement team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Concierge, you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with residents, their families, and visitors, you'll offer personalized assistance, ensuring everyone feels esteemed and assisted during their time with us. As an individual and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day. What makes you a great fit? You communicate professionally and diplomatically, responding to inquiries with strong problem-solving and complaint-resolution skills You ensure issues are clearly documented and escalated appropriately when needed You consistently deliver warm, high-quality customer service to residents, families, visitors, and team members You create a welcoming first impression by greeting visitors, addressing their needs promptly, and guiding them confidently through mini-tours You maintain accurate records and handle cash-related documentation with attention to detail You provide dependable clerical and computer support to managers and adapt easily to administrative needs You are compassionate and dedicated to meaningful work that supports seniors in living life fully You are detailed-oriented and have and have strong customer service skills and ability to effectively communicate with residents and staff You are proficient in Microsoft Excel, Word, and PowerPoint You demonstrate tact, diplomacy, and professionalism in every interaction What you need to know: You must be legally eligible to work in Canada or have a valid work/study permit You must successfully pass a Vulnerable Sector Check and Criminal Records Check. Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

Responsibilities

The Concierge will cultivate a deep understanding of residents' unique lifestyles, building rapport with residents, families, and visitors to offer personalized assistance and ensure everyone feels esteemed. They will also contribute to the home's culture by helping residents live fully every day while providing dependable clerical and computer support.