Concierge - Stevenson Oaks at METHODIST RETIREMENT COMMUNITIES

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Basic Computer Skills, Multitasking, Friendly Personality, Professional Appearance, Receptionist Experience, Organizational Skills

Industry

Hospitals and Health Care

Description

Job Details Job Location: Stevenson Oaks - Fort Worth, TX 76123 MRC’s Stevenson Oaks community is the newest senior living choice in Fort Worth with 172 independent living apartments, 40 assisted living units and 24 memory support suites offering an array of services, with a firm belief that growth is constant, despite age, the community is designed to inspire connection, joy and purpose throughout the aging process. As a mission driven, non-profit community, Stevenson Oaks is committed to a culture that is faith inspired, elder centered and relationship based. With an unmatched standard of excellence, the community becomes more than a building, it becomes a home. We are currently seeking a Concierge. Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are friendly, well organized and committed to providing extraordinary service, we would love to hear from you! The Concierge: Ensures everyone that walks into the Stevenson Oaks lobby has an extraordinary customer service experience. Greets all visitors in an enthusiastic professional manner. Answers all incoming calls on the main phone line. Signs for all deliveries and promptly calls employees/residents receiving packages. Assists residents with scheduling transportation services and enters work order requests. We offer: BCBS- 3 different plans to choose from! Well onTarget wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs HDHP Preventive Drug List - $0 drugs WellWorks for You – interactive wellness program in which participant earns points for rewards of $25, $50, $100. Livongo – eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free. Galileo – Virtual Primary care HSA- Health Savings Account for member enrolled in the BCBS HDHP plan FSA – Health Care and Dependent Care Company Provided Basic Life Insurance and Accidental Death and Dismemberment Voluntary Life (employee, spouse, child) Short-Term Disability Legal and Identity Theft Protection Pet Insurance Farmers Group Select – discount Auto and Home Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan. Payactiv – access to your pay before payday! Employee Emergency Fund PTO Program – Earn from Day 1 Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition. Take Time to Give Time Quarterly Bonus Program 401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2% Front desk/receptionist experience preferred Outstanding customer service skills Excellent communication skills Basic computer skills Ability to multitask Ability to project a friendly, courteous personality towards residents, families, and co-workers Maintains a professional appearance Must be able to work weekends

Responsibilities

The Concierge ensures that everyone entering the Stevenson Oaks lobby has an extraordinary customer service experience. This includes greeting visitors, answering calls, managing deliveries, and assisting residents with transportation and work orders.