Concierge Supervisor at FirstService Residential
Maitland, FL 32751, USA -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 25

Salary

19.0

Posted On

18 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Communication Skills, Customer Service, Stairs, Hospitality Industry

Industry

Other Industry

Description

WHAT WE OFFER:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18.00-$19.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

LI-KS

Responsibilities

Your Responsibilities:

  • Oversees and schedules all Concierge staff for building.
  • Maintains schedules and timesheets/cards for payroll purposes.
  • Keeps track of activity logs, incident reports for the Manager’s review.
  • Works closely with the Property Manager. Assists the Concierge to fill shifts when needed.
  • Provides training for all new hires assigned to property.
  • Forwards vacation and day off requests to Concierge Coordinator for approval.
  • Assists in investigations, tape/log reviews for any unusual incidents.
  • Helps Property Manager with any special requests, i.e. administrative work, mailings, etc.
  • Demonstrates excellent customer service, communication and time management skills.
  • Monitors Emergency Response System.
  • Greets and directs residents, guests and invitees.
  • Monitors and controls Electronic Security Control Systems.
  • Responds to emergency situations in a timely and efficient manner within one hour of notification.
  • Monitors and controls access to the building.
  • Maintains daily log, records and forms.
  • Resolves and follows-up on all complaints/issues.
  • Maintains a safe and secure environment throughout the building/property(s).
  • May be assigned other duties by the on-site property manager.
  • Follows safety procedures and maintains a safe work environment.
  • Other duties as required
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