The key responsibilities of this role will include some or all the following:

• Welcome guests at key touch-points either within the Village or at pre-designated, high footfall locations outside
• Anticipate, interpret and respond to the expressed and unexpressed needs of visiting guests in an effortless and efficient manner
• Insightful promotion all functions within the Village Visitor Centre relating to tourist information and the retail offer
• Promotion and cross-selling of all added value services associated with the Village
• Seamlessly operate all added value services