Concierge- The M by Radius at Radco Companies

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Communication Skills, Interpersonal Skills, Multitasking, Microsoft Office, Property Management Software, Administrative Tasks, Conflict Resolution, Security Procedures

Industry

Real Estate

Description

The Concierge serves as the first point of contact for residents, guests, and vendors, delivering exceptional customer service and creating a welcoming community environment. This position is responsible for assisting residents, managing building access, coordinating resident requests, and supporting daily property operations. Essential Duties and Responsibilities * Greet residents, guests, and vendors in a friendly and professional manner. * Serve as the primary point of contact at the front desk. * Monitor and control building access while maintaining community security procedures. * Respond to resident inquiries, concerns, and service requests promptly and courteously. * Coordinate package acceptance, logging, and resident notification procedures. * Maintain accurate records of visitors, packages, incident reports, and resident communications. * Assist with resident events and community engagement activities. * Answer telephone calls, emails, and other correspondence professionally. * Coordinate with the management and maintenance teams to ensure resident needs are addressed. * Provide communication and assistance in absence of management. * Monitor common areas and report any maintenance, safety, or cleanliness concerns. * Perform administrative tasks and other duties as assigned. Qualifications * High school diploma or equivalent required. * Previous customer service, hospitality, hotel, concierge, or multifamily experience preferred. * Excellent verbal and written communication skills. * Strong interpersonal and customer service skills. * Ability to multitask in a fast-paced environment. * Proficiency with Microsoft Office and property management software preferred. * Professional appearance and demeanor. * Ability to work flexible schedules, including evenings, weekends, and holidays as required. Physical Requirements * Ability to sit, stand, and walk for extended periods. * Ability to occasionally lift up to 25 pounds. * Ability to operate standard office equipment. Work Environment This position operates in a professional multifamily residential environment and involves regular interaction with residents, guests, vendors, and team members.

Responsibilities

The Concierge serves as the primary point of contact for residents and guests, managing building access and coordinating service requests. They are responsible for maintaining security procedures, handling packages, and supporting daily property operations.