Concierge (Weekend availability) (Seasonal) at LAKE NONA GOLF AND COUNTRY CLUB

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone System Operation, Reservation Creation, Spreadsheet Management, Reporting, Data Entry, Filing, Proofreading, Office Equipment Operation, Communication, Organization, Microsoft Office Suite, Customer Service, Confidentiality, Clerical Tasks, Driving

Industry

Hospitality

Description

Description o Promptly, accurately, professionally and courteously receives all telephone calls and visitors o Assess received calls/inquiries and directs and/or records and relays messages o Greet members and guests as they enter the clubhouse and handle questions / requests o Create lodge reservations as requested by members or department heads o Create spread sheet and run reports on lodge activities o Check members / guests into the lodge recording all pertinent information o Use all features of the telephone system and voice mail o Ensure knowledge of staff whereabouts o Ensure the concierge station is staffed 100% of the time o Assist with dining reservations and other club amenities o Assist office staff with projects as needed o Sign for deliveries and notifies recipients o Maintain excel spreadsheet for telephone extension list o Order office supplies for the office staff as needed, put away and organize office supplies upon delivery o As needed, notifies vendor of service issues related to leased equipment (e.g., postage machine, copiers, fax and doc send, etc.) o Maintain a thorough working knowledge of and adheres to organization policies, regulations and procedures o Keep immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor o Maintain confidentiality in discussing staff and organizational matters o Perform routine office tasks necessary for the operation and presentation of a professional office o As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of logs and data entry. o Assist in other duties as needed and directed Requirements o High school education or equivalent required o Microsoft Office Suite experience required. Word, Excel, PowerPoint, Outlook and Internet familiarity are essential o Requires ability to comprehend and interpret instructions, short correspondence and memos o Knowledge of office equipment (fax, copier, etc.) o Excellent communication and organization skills o Must have valid Florida driver’s license and personal automobile available to run work related errands, company will reimburse mileage for all business travel required. Essential physical requirements: o Must be physically able to do assigned work as outlined above. Must be physically able to sit and use the computer for hours at a time. o Must be able to lift up to 15 pounds. o Must be able to communicate in English effectively with other individuals. o Must be able to maintain good relations with employees, supervisors and the public. o Must be able to follow written and verbal instructions.

Responsibilities

The Concierge is responsible for promptly and professionally handling all incoming telephone calls and greeting visitors, assessing inquiries, and relaying messages or directing requests. Key duties include creating lodge reservations, checking in guests, maintaining activity reports, and ensuring the concierge station is continuously staffed.