Concierge at WELLQUEST LIVING LLC

Fountain Valley, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

19.5

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Relations, Clerical Skills, Communication, Receptionist Duties, Customer Service, Mail Processing, Inventory Management, Emergency Procedures, Clerical Responsibilities, Visitor Management, Transportation Coordination, Maintenance Requests, Housekeeping Duties, Telephone Etiquette, Professionalism, Flexibility

Industry

Hospitals and Health Care

Description

Job Details Job Location: Carmel Village - Fountain Valley, CA 92708 Position Type: Part Time Salary Range: $18.00 - $19.50 Hourly Job Shift: Day Job Summary: The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community. Concierge Procedure: Essential Functions: Provides positive first impression to all who enter the Community. Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate. Greets all visitors in a friendly, courteous, and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies Residents of visitors. Instructs Resident’s visitor according to Resident’s instructions. Receives and processes incoming mail. Accepts all outgoing mail/packages. Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned. Maintains and updates Emergency Phone Number Log and keeps log at frontdesk. Maintains and updates emergency contact information on each Resident andkeeps information at front desk. Assists managers with various clerical responsibilities. Pages staff as necessary. Takes RSVPs for special functions, as necessary. Oversees sign-up for scheduled transportation. Hands out maintenance requests forms and passes them onto Environmental Services Director. Performs other duties as necessary, to include light housekeeping duties. Compliance and Safety: Follows all emergency procedures. Understands all safety policies and procedures. Communication: Communicates effectively with all staff. Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately. Qualifications Education/Experience/Licensure/Certification: High School Diploma required. Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities. Requires considerable initiative and judgment. Must have word-processing and clerical skills. Must be able to work flexible hours and participate in holiday activities. Physical Requirements: Physically able to bend and reach. Physically able to sit for extended periods of time. Miscellaneous: Required to work weekends and holidays as assigned. May be required to work on shifts other than the one for which hired. May be required to work extended hours. May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses. Could be subject to hostile and emotionally upset Residents due to mental status. Background, criminal, and drug tests as required by HR policies and procedures. May be asked to submit to random drug test during employment. May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents’ apartments.

Responsibilities

The Concierge serves as an ambassador for the Community, providing a positive first impression and executing receptionist duties. Responsibilities include answering calls, greeting visitors, processing mail, and assisting with various clerical tasks.