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Concierge at WSH Group

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

28665.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Attention To Detail, Proactive, Flexible, Can-Do Attitude, Engagement, Rapport Building, Customer Service, Concierge Experience

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Portico are currently on the lookout for a Corporate Concierge to join our team based at the corporate offices of a large multi-national bank in Charring Cross. The Concierge team members leave all guests and colleagues with a positive and lasting impression of the bank as the market leader in visitor experience and service excellence. Their key function is to ensure that the highest level of customer care and personal service is provided to all stakeholders including employees, colleagues, visitors, event delegates and VIPs. Working Hours: 35 hours per week, 7 hour shifts between 12pm-7pm, Mon-Fri Salary: £28,665 per annum Qualifications The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport, and handle multiple requests simultaneously. Previous experience in a customer service role or concierge role essential. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

Responsibilities

The Concierge team members ensure that all guests and colleagues have a positive impression of the bank. They provide the highest level of customer care and personal service to all stakeholders.