WHO ARE WE?

GWR is the proud custodian of Brunel’s railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 280 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK’s top tourist destinations.
We are transforming the way people think about train travel, empowering our team of nearly 7,000 people from diverse backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel.

THE BASIC RATE OF PAY DURING YOUR TRAINING IS £25,501 AND THIS RISES TO A BASIC RATE OF £37,251 ONCE YOU ARE COMPETENT.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

• To be an ambassador for Great Western Railway by delivering the best customer experience and a safe journey.
• To be visible to our customers, providing information and help in a friendly and reassuring way.
• To manage the safety and operational activities of the train.
• To check and sell tickets, providing information and assistance as required.
• To ensure a safe, clean, and pleasant environment is maintained.