CONFERENCE AND EVENTS CONSULTANT - THE VENUES COLLECTION

£28,957 per annum plus benefits
The Venues Collection is a leading group of training, meeting, and leisure venues across the UK, purpose-built to deliver exceptional guest experiences for corporate clients and event organisers alike.
As a part of Levy, we combine the strength of a global business with the warmth and personal touch of local hospitality. From award-winning sustainability initiatives to ongoing investment in people and property, The Venues Collection is committed to creating inclusive, supportive workplaces where teams are empowered to grow. Whether hosting world-class training programmes or elegant weddings, we pride ourselves on delivering thoughtful service, delicious food, and seamless operations — and we’re looking for passionate individuals to help us do just that.

ABOUT THE ROLE:

As a Conference & Events Consultant at The Venues Collection, you will play a pivotal role in converting enquiries into successful bookings, ensuring every guest’s event experience is seamless from initial contact to post-event follow-up. You’ll be the first point of contact for corporate clients, training organisers, and event planners — offering expert advice, building trusted relationships, and tailoring our spaces and services to suit a wide range of business and leisure events.

DUTIES:

• Drive Revenue Growth: Play a key role in maximising revenue across our Venues Collection by expertly managing Conference & Event enquiries with efficiency and flair.
• Deliver Exceptional Service: Exceed client expectations by consistently achieving key performance indicators and delivering a gold-standard customer experience across phone, email, and online platforms.
• Be a Trusted Expert: Build strong relationships with clients, venues, and internal teams through knowledgeable, confident, and proactive enquiry handling.
• Champion Insights & Strategy: Engage with business performance tools like forecasts, budgets, and pace reports to deepen your commercial awareness and contribute to the broader strategic goals of the business.
• Ensure Accuracy & Insights: Maintain meticulous records in Delphi and LVP SmartSheet systems, proactively highlighting any gaps or improvements in online listings and competitor analysis to help shape our competitive edge.
• Know Our Product Inside-Out: Develop expert-level knowledge of each venue in the Collection, support on-site visits, and share insights and updates with the wider Central Team to strengthen our collective understanding of the brand and offering.