Conference and Events Manager at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Client Relationship Management, Negotiation, Budget Monitoring, Sales Tracking, Problem Solving, Attention to Detail, Planning, Communication, Team Leadership, Market Research, Upselling, Financial Procedures, Continuous Improvement, Decision Making, Logistics Planning

Industry

Hospitality

Description

Company Description Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury. Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence. Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime . Why Sofitel Sydney Wentworth? Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, metro, buses, ferries and light rail). Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one. Enhanced parental leave program. Job Description Plan, coordinate and deliver conferences, meetings, and social events from confirmation to completion, ensuring exceptional client satisfaction. Prepare and manage event orders, proposals, contracts, and action plans, clearly communicating requirements to all departments. Host site inspections, pre-conference briefings, and client familiarisation activities to showcase hotel facilities. Build and maintain strong relationships with clients, suppliers, and industry partners to drive repeat business and new opportunities. Maximise revenue through accurate quoting, upselling of hotel services, and proactive management of short-lead enquiries. Monitor budgets and follow financial procedures for client accounts and departmental expenditure. Support revenue forecasting and contribute to achieving department KPIs and hotel financial targets. Lead, mentor, and motivate junior team members; oversee daily operations in the absence of the ADOS-MICE. Represent the hotel at networking functions, trade events, and industry meetings to enhance market visibility. Maintain accurate records and client data using Delphi/Opera systems to support reporting and follow-up. Drive continuous improvement by reviewing processes, identifying efficiencies, and sharing feedback with management. Stay informed on competitor offerings and market trends to position the hotel competitively. Qualifications Proven experience in event management and coordination, with a strong focus on planning logistics and timelines Aptitude and willingness to undertake further professional development with Sofitel Solid understanding of the sales, planning, and conversion process from enquiry through to execution Previous experience across Food & Beverage, Conference & Event Administration & Management, Reservations, Front Office Sales, and Financial Accounts Strong negotiation and client relationship management skills Ability to work independently, manage competing priorities, and perform under pressure Confident and timely decision-making abilities Proficient in market and client research to support tailored proposals and event solutions Highly proficient in Delphi and Opera, with the ability to utilise systems for sales tracking, event planning, and reporting Professional self-presentation with the ability to represent the Sofitel brand Effective communication skills, including liaising with senior stakeholders, clients, and cross-functional teams Exceptional attention to detail in planning, documentation, and execution Highly organised with the ability to create, manage, and follow detailed planning schedules Strong problem-solving and contingency planning skills, with the ability to anticipate and mitigate challenges Ability to deliver seamless event planning from concept to completion while maintaining luxury brand standards Additional Information Joining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us. If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply!

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Responsibilities

Plan, coordinate, and deliver conferences, meetings, and social events while ensuring exceptional client satisfaction. Build and maintain strong relationships with clients and suppliers to drive repeat business and maximize revenue.