The Sebel Brisbane is centrally located in the heart of the city, within close proximity to Queen Street Mall and local transport options. Boasting spacious studios, one and two-bedroom self-contained apartments, The Croft House Town Kitchen and Bar for all-day dining, and three meeting and event spaces that can host up to 150 guests. Brisbane has it all—from its vibrant live music scene, world-class dining and laidback café culture to its bountiful art galleries and cosmopolitan shopping. There is an abundance to discover in your downtime.

PURPOSE:

We are seeking a passionate and experienced Conference & Events Operations Supervisor to lead the delivery of seamless, high-quality meetings and events at The Sebel Brisbane. This role is vital in ensuring smooth operational execution, outstanding guest experiences, and strong coordination between departments. The successful candidate will play a key role in managing event logistics, team supervision, and continuous service improvement, while also supporting the restaurant team during quieter event periods.

PRIMARY RESPONSIBILITIES:

• Managing the smooth operation of meetings and events, from start to finish ensuring high service standards and guest satisfaction.
• Coordinate and manage the logistics of bump-ins and bump-outs for events
• Set up venues according to client specifications, ensuring all equipment and facilities are ready
• Coordinating with various departments to facilitate coffee machine, catering, audiovisual setup, and room arrangements (e.g., resets and refreshes).
• Supervising and rostering staff based on event requirements, providing training, guidance, and support to the team
• Maintaining detailed records of event requirements, budgets, and feedback to enhance service quality and offerings
• Troubleshoot any issues that arise during events and coordinate quick solutions
• Assisting the restaurant team during the low event season/quiet period as needed.