Conference and Events Sales Executive
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking

KEY RESPONSIBILITIES:

• Maximise all C&E revenue opportunities through up selling of function items
• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
• Participate in the department’s day-to-day operations and activities
• Build strong relationships with Customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Accurate administration and control of all C&E related reservations and blocks.
• To ensure that all BEO’s are handed over the Food and Beverage Operations Team every week for the following 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy.
• To meet & greet nominated conference contact or organizer to check on their satisfaction and the setup of the meeting rooms on the day of the event.
• To conduct Show rounds for companies & agents in line with the Company policy.
• To support the Food & Beverage operations and room reservations team with information as required.
• To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively.
• Attend Sales events
• To raise invoices for Events in line with contract/final billing and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment.
• Ensure Group Masters are closed on time and responsible for collecting the payments from their GC&E bookings.
• Quote and contract for events arriving within the next 21 days.
• Build and manage group blocks in OnQ and input rooming list in the system.

Conference & Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environmen