We are seeking an experienced and detail-driven Conference & Banqueting Operations Manager to lead and coordinate all aspects of our weddings, banquets, and private functions.
This is a pivotal role within our Food & Beverage team, ensuring seamless service delivery, high guest satisfaction, and consistent operational excellence across all banqueting events within the Castle on the Estate.

REQUIREMENTS:

• At least 1 years’ experience in banqueting, events, or hospitality management, preferably in a luxury or high-volume environment.
• Exceptional organisational and multitasking skills.
• Strong leadership qualities with a hands-on, proactive approach.
• Keen attention to detail and a commitment to delivering high standards.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays, as dictated by event schedules.
• A genuine passion for hospitality and creating memorable guest experiences.

ABOUT THE COMPANY

Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland™ and a Great Place to Work® for the last three years. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified™ companies and the Best Workplaces™. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work. In addition, we were voted by the public as Ireland’s Favourite Place to Stay 2023 and 2022.
One of Castle Leslie Estate’s finest assets is its employees, and we are always looking for very friendly, highly skilled and professional staff to join our existing team. A flexible attitude, excellent inter-personal and customer service skills are key requirements. We provide a competitive salary, an excellent working environment and unique benefits for the right candidates.

KEY DUTIES AND RESPONSIBILITIES

• Oversee the planning, setup, and execution of all banqueting events, from intimate dinners to large-scale weddings.
• Lead the banqueting service team, ensuring professional, efficient, and attentive service at every event.
• Liaise closely with the Events Team, Executive Chef, Head Chef and other departments to ensure every function is flawlessly delivered.
• Manage staffing levels, rosters, and team performance in line with event requirements.
• Uphold the highest standards of guest service, presentation, and health & safety compliance.
• Monitor stock, equipment, and function room readiness to ensure smooth event turnover.
• Handle guest feedback professionally, making service improvements as needed.
• Support the training and development of the banqueting team, fostering a culture of excellence and hospitality.