Conference Center Meeting Coordinator at JPMC Candidate Experience page

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event planning, Customer service, Hospitality management, Audio-visual systems, Event management system, Vendor management, Time management, Communication skills, Problem solving, Reporting, Logistics, Interpersonal skills, MS Office, Food and beverage service, Diplomacy, Organization

Industry

Financial Services

Description

Shape the future of corporate events by joining our dynamic team as a Corporate Meeting Coordinator. Unlock your potential to deliver first-class service and create memorable experiences for clients and colleagues. As a Corporate Meeting Coordinator within the Conference and Client Center team, you play a vital role in delivering outstanding service and hospitality to employees and clients. You will coordinate meetings and events, acting as the single point of contact for clients and collaborating with internal and external partners to ensure seamless execution. You will proactively address challenges, optimize space utilization, and support the firm’s drive for continuous improvement. Your professionalism, flexibility, and attention to detail will help us achieve our annual priorities and maintain our reputation for excellence. JOB RESPONSIBILITIES * Coordinate and execute meetings and events within designated sites, collaborating with catering, audio-visual, security, and facilities teams. * Deliver personalized, professional customer service to clients, ensuring a positive experience. * Adhere to established operational standards for the Conference Center. * Proactively address daily challenges and escalate unresolved space issues to management. * Optimize meeting space utilization to achieve yearly goals. * Conduct pre- and post-conference calls/meetings to manage event details. * Prepare daily operational reports and key performance indicators (KPIs). * Manage reservations and event logistics using the Event Management System (EMS). * Monitor quoting and invoicing throughout the meeting planning process to ensure billing accuracy. * Support implementation of strategies to increase room utilization and deliver annual priorities. * Collaborate with AV, IT, Security, Facilities, Culinary, and vendor teams for seamless event delivery. REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS * Bachelor’s degree required. * Three years of experience in hospitality, event planning, or food and beverage service with high-touch customer service. * Excellent interpersonal and communication skills, engaging professionally and warmly with clients and colleagues. * Demonstrates personal integrity, effective time management, and high visibility in areas of responsibility. * Ability to manage guest experiences and expectations with tact and diplomacy. * Highly organized and detail-oriented, able to multi-task and prioritize effectively. * Strong understanding of conference center food and beverage menus. * Working knowledge of audio-visual systems, event layouts, scheduling, and vendor management. * Flexibility to thrive in a fast-paced and diverse environment. * Proficiency in MS Office; * Willingness to work flexible shifts covering conference center hours and locations. PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS 1. Experience in 5-star hotels or luxury hospitality environments. Familiarity with EMS booking system and Social Tables is a plus. 2. Advanced knowledge of event management software and reporting tools. 3. Demonstrated ability to implement service improvements and support sustainability initiatives. 4. Proven leadership skills in team settings and cross-functional collaboration. 5. Experience managing complex events with multiple stakeholders. 6. Strong problem-solving skills and ability to adapt to changing priorities. 7. Commitment to maintaining a polished, professional image and personal presentation. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Responsibilities

Coordinate and execute corporate meetings and events by collaborating with internal teams like catering, AV, and security. Act as the primary point of contact for clients to ensure seamless event delivery and high-quality hospitality.