Description
We are seeking a highly organized and detail-oriented Conference Center Support Administrator who is responsible for the day-to-day coordination and technical support of conference rooms, meeting spaces, and event facilities. This role plays a critical part in ensuring seamless scheduling, setup, technology readiness, and customer service for both internal and external events hosted at the conference center.

Primary Responsibilities:

• Coordinate scheduling and manage reservations for conference rooms and event spaces.
• Prepare meeting rooms by setting up and breaking down furniture, staging materials, and A/V equipment.
• Provide on-site technical support during meetings and events, including:
• Audio/Visual (A/V) equipment setup and troubleshooting
• Video conferencing (Zoom, Microsoft Teams, etc.)
• Presentation and connectivity support
• Act as a liaison between event organizers and internal departments including IT, Facilities, and Catering.
• Monitor event progress and address any issues in real time to ensure a high-quality attendee experience.
• Maintain inventory of meeting supplies and ensure rooms are clean, well-stocked, and operational.
• Assist in the upkeep and minor maintenance of conference center technology, reporting repairs or issues as needed.
• Deliver excellent customer service to guests, serving as a primary point of contact during events.

BASIC QUALIFICATIONS

• TS/SCI w/ Poly Clearance is required
• 5+ years of prior relevant administrative experience.
• Strong skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proven experience managing complex calendars and communications.
• Excellent attention to detail, organizational, and time management skills.
• Strong written and verbal communication abilities.

PREFERRED QUALIFICATIONS

• Associate’s or Bachelor’s degree in Business Administration or related field.
• Prior experience supporting senior leadership or working in a matrixed organization.
• Experience with expense management and travel booking systems (e.g., Concur, SAP).
• Familiarity with project coordination or light project management duties.
• Ability to analyze and recommend improvements to administrative processes.
• Experience with report creation and proofreading for executive-level documentation.

• Coordinate scheduling and manage reservations for conference rooms and event spaces.
• Prepare meeting rooms by setting up and breaking down furniture, staging materials, and A/V equipment.
• Provide on-site technical support during meetings and events, including:
• Audio/Visual (A/V) equipment setup and troubleshooting
• Video conferencing (Zoom, Microsoft Teams, etc.)
• Presentation and connectivity support
• Act as a liaison between event organizers and internal departments including IT, Facilities, and Catering.
• Monitor event progress and address any issues in real time to ensure a high-quality attendee experience.
• Maintain inventory of meeting supplies and ensure rooms are clean, well-stocked, and operational.
• Assist in the upkeep and minor maintenance of conference center technology, reporting repairs or issues as needed.
• Deliver excellent customer service to guests, serving as a primary point of contact during events