Conference & Event Services Manager at Accor

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Organization, Client Relationship Management, Banquet Coordination, Floor Plan Creation, Banquet Event Order Creation, Billing Procedures, Forecasting, Budgeting, Attention To Detail, Opera Sales & Catering, Microsoft Office, Social Tables

Industry

Hospitality

Description

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description Conference & Event Services Manager Summary of Responsibilities: The main responsibilities and tasks of this position are as listed below, but not limited to these: Responsible for organization and supervision of assigned events from date of booking to departure of the last guests, including meeting requirements, guestrooms requirements, guestrooms pick up and F&B related issues Lead a Heartist approach to guest experience / service with Sales & Banquet Team Establish rapport and maintain contact with clients to encourage repeat business Conduct pre-conference meetings to ensure key department are aware of the relevant details pertaining to the group upon their near arrival Attend daily meeting to review all event contacts to ensure last minute changes are communicated to Banquet, Kitchen and Stewarding Create floor plans for the best use of meeting space for each event and ensure that banquet and client are in agreement prior to set up Create Banquet Event Orders based on the event’s requirements and programme to deliver event objectives. Initiate billing procedures, ensuring client credibility and deposits / credit applications are received with adequate information within an acceptable time frame Responsible for sufficiently “washing” room block and F&B covers for each event in order to ensure a more accurate forecast Qualifications: Candidate must possess at least a Hospitality Management Diploma or equivalent A minimum of 1 - 2 years’ experience in the hotel catering and conference industry Working knowledge of Opera Sales & Catering, Microsoft Office, Social Tables is a plus Knowledge of forecasting and budgeting process Ability to plan and execute events effectively with a strong attention to detail Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The manager is responsible for the complete organization and supervision of assigned events from booking through guest departure, ensuring all requirements for meetings, guestrooms, and food & beverage are met. This includes leading guest experience through a Heartist approach, establishing client rapport, conducting pre-conference meetings, and creating necessary documentation like floor plans and Banquet Event Orders.