We’re looking for a dedicated and experienced Conference & Events Manager to oversee the dynamic and unique event operations at the Q Station Hotel. This role is suitable for someone with an extensive background in event management and proven leadership capabilities, capable of overseeing the efficient planning and delivery of a high volume of events whilst elevating the overall guest experience.
This is a hands-on operational role, not office-based. You’ll spend minimal time at a desk and will be focused on managing the operational aspects of events on the floor, directly engaging with the team and guests.

• Oversee daily operations of all Conference & Events outlets, including the buffet-style breakfast restaurant, ensuring professional and guest-focused service.
• Manage wedding service planning and delivery, ensuring flawless execution of all wedding events.
• Lead and manage C&E staff, focusing on service consistency and team performance.
• Assess and review customer satisfaction to ensure service standards meet or exceed expectations.
• Coordinate with guests and all relevant hotel departments to ensure seamless event delivery, including dietary and timing requirements.
• Attend Banquet Event Order (BEO) meetings to ensure cross-departmental alignment.
• Monitor and manage conference service equipment, stock, and suppliers.
• Prepare and manage staff rosters, monitor staffing levels, and approve timesheets.
• Assist with the creation, planning, and delivery of key events (e.g., Christmas, NYE), supporting event innovation.
• Maintain high cleanliness standards across all outlets under your responsibility.
• Manage beverage stocktakes and ensure accurate stock control.