Conference Services Manager at Madeline Hotel and Residences Auberge Resorts Collection

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

80000.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Catering Operations, Conference Services, Organizational Skills, Communication Skills, Interpersonal Skills, Project Management, Client Satisfaction, Logistics Coordination, Vendor Management, Negotiation Skills, Attention To Detail, Problem Solving, Team Collaboration, Creativity, Time Management

Industry

Hospitality

Description

Company Description Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation range for this full time year round, exempt position is $70,000-80,000/year. The position offers a competitive compensation package presented by Auberge Collection and is eligible for an annual incentive bonus. Job Description The Conference Services Manager at Hotel Jerome is responsible for overseeing the successful execution of events and meetings held at the property. This includes managing the planning, organization, and coordination of catering services, conference logistics, and guest experiences. The role ensures a seamless integration between the hotel’s facilities, catering team, and client expectations, providing exceptional service to all guests and event planners Act as the main point of contact for event clients, from initial inquiry through to event execution. Understand client needs and translate them into event specifications, ensuring that all requirements are met. Provide clients with creative suggestions and solutions regarding event layout, catering, and other event needs. Coordinate with the Sales and Marketing team to ensure that all sales opportunities are maximized. Develop and implement detailed event plans, including menus, staffing, setup, timelines, and all other requirements. Work closely with the culinary and kitchen teams to ensure the highest quality food and beverage offerings for events. Coordinate room setups, AV equipment, and all other logistical elements to ensure the event runs smoothly. Supervise event day logistics, ensuring proper timing, flow, and guest satisfaction. Collaborate with external vendors and suppliers to secure any additional services required for events, such as decor, entertainment, or specialty services. Negotiate with vendors and manage contracts to ensure favorable terms and high-quality service. Maintain high levels of client satisfaction and ensure that any issues or concerns are addressed promptly and professionally. Follow up post-event to gather feedback and ensure long-term client relationships. Assist in the promotion of the hotel's meeting and event services, including coordinating tours and sales presentations. Qualifications Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). 1-3 years of experience in catering and event management, preferably within a hotel or resort setting. Strong knowledge of event planning, catering operations, and conference services. Excellent organizational, communication, and interpersonal skills. Proven ability to manage multiple projects simultaneously while maintaining attention to detail. Ability to work in a fast-paced, client-focused environment. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

The Conference Services Manager is responsible for overseeing the successful execution of events and meetings at Hotel Jerome. This includes managing planning, organization, and coordination of catering services and conference logistics to ensure exceptional guest experiences.