Conference Services Manager - The Sanctuary at Kiawah Island Golf Resort

Kiawah Island, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Coordination, Client Liaison, Problem Solving, Attention To Details, Creativity, Microsoft Word, Excel, Delphi Sales And Catering System, Communication, Organizational Skills, Multitasking, Prioritization, Upselling, Vendor Coordination, Time Management

Industry

Hospitality

Description

Position Summary: Under the supervision of the Director of Catering and Conferences Services, professionally and accurately coordinates the activities of the hotel’s various departments for all Corporate & Association groups, social group events, day groups and special events and handle small group events assigned by the Director. This position is a management position and must be able to work flexible hours. They will act as a liaison between the client and the hotel staff from planning, through the function to follow-up post departure. Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process. Qualifications: Past hotel or event planning experience required. College degree preferred. Food and Beverage or Hotel Management experience strongly preferred. Computer training and typing skills required. Knowledge of local area is helpful. Must be able to communicate with proper grammar in English and provide legible and detailed communication. Excellent telephone, Interpersonal and organizational skills. Ability to multi task and prioritize assignments. Proficient in Microsoft Word and Excel, Delphi sales and catering system. Must have professional demeanor and have a friendly positive attitude. Must have strong problem solving skills, attention to details and creativity. Must contribute to a positive work environment. Expectations & Responsibilities: Responding to guest inquiries in a timely manner. Completes all banquet event orders, group resumes in the timelines drawn out by the Director. Plans and meets with clients on planning sites. Plans banquet services and menus and up sell variety of services and products. Prepares ancillary contracts (ie. golf, spa) and coordinates third-party vendor information’s as needed. Distributes information to hotel departments via in forms and meetings. Remains on-site during the events. Guarantee timeliness, cleanliness and follow-up of event through final payment. Maintains and support Service commitments and Core Values. Ability to follow directions from the Director. Ability to execute tasks in a timely manner with minimal supervision. Effectively be able to organize information and multitask in fast paced environment. Ability to observe and ensure that the highest standards are maintained at all times. Ability to work cohesively with other departments. Essential Physical Requirements: Must be able to lift minimum weight of 20lbs Capable of working consecutive and flexible hours 80% - Sitting for office work 20% - Stands during shift Perks & Benefits: Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops Employee Meal Program Employee Trainings and Appreciation Events throughout the year Recognition Awards and Incentive Events, Peer to Peer Recognition Leadership & Career Development Bi-annual Wellness Fair Free Parking! Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment. 401k – available after 30 days of employment Our Story: Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation. The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality. Join the BEST, APPLY NOW and Work in Paradise! The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.

Responsibilities

This management role involves professionally coordinating hotel department activities for corporate, association, social, and day groups, acting as the primary liaison between the client and hotel staff from planning through post-departure follow-up. Responsibilities include timely response to inquiries, completing event orders and resumes, planning services and menus, upselling products, preparing ancillary contracts, and ensuring event timeliness and cleanliness.