Connectnow Sales Consultant at AGL

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

80000.0

Posted On

21 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Upselling, Cross-selling, Customer Service, Regulatory Compliance, Net Promoter Score, Objection Handling, KPI Achievement, Communication Skills, Professionalism

Industry

Utilities

Description

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career. Join the change. Electrify your future. About the role As an AGL-owned company, ConnectNow specialises in helping Australians transition their utilities into their new homes by providing a range of services including connections for electricity, gas, internet, phone, insurance, pay TV, and more. Located in the Docklands area of Melbourne, our modern and bright offices offer a dynamic and fun contact centre environment. We are currently hiring for multiple full-time permanent positions commencing Monday 22nd June with flexible work arrangements including the option to work from home two days per week after training. The role includes occasional paid overtime shifts on Saturdays (9am-1pm) once every six weeks. As a ConnectNow Sales Consultant, you will play a vital role in ensuring that our customers receive high-quality outcomes every time they engage with us. We’ve helped 1.5+ million people move home by sorting their home moving needs. We take the stress out of moving by sorting your essential home moving needs in one call. You will have the opportunity to earn a competitive salary (OTE $80,000) along with a commission structure that rewards performing agents (up to $5,000 per month). We are looking for individuals who value customer satisfaction and are passionate about leading the way in providing exceptional service to join our team as Sales Consultants at ConnectNow. What you’ll be doing: Selling multiple products and upsell customers based on their needs. Ensuring compliance with regulatory requirements, and maintain a high Net Promoter Score Working with multiple systems concurrently, varying in complexity and purpose Exhibiting the highest level of professionalism when dealing with real estate partners and external clients. Providing accurate information and advice to customers by adhering to our regulatory compliance and quality assurance measures. What you’ll bring: Prior experience in a sales focused position, which can include retail or hospitality. Excellent communication skills and ability to offer a positive experience to every customer. Ability to complete two weeks of full-time training on-site in our Docklands head office. Identify key opportunities to cross-sell our products to existing customers and handle objections appropriately. Ability to achieve team and individual targets/KPIs. Ability to work to a rotating roster in a structured environment. Perks and Benefits: Recharge Leave of 5 extra paid days per annum (based on eligibility) Employee discounts of up to 40% off your energy bill VIP family and friends discount Volunteering leave Discounts off Gym Memberships, Health Insurance, and other wellness initiatives The opportunity to sign up for an Electric Vehicle subscription to make it easier than ever to get into an electric car Flexible work arrangements to achieve a work-life balance A dynamic team and environment with an onsite café, bike rack, and change rooms Our Melbourne office is conveniently located above Southern Cross station. Ample paid parking options also available close by Recognition of success and support from a fun and vibrant management team throughout your time with us. If you’re passionate about customer service and sales and enjoy working in a dynamic, engaging environment, we encourage you to apply or get in touch. We look forward to hearing from you! Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is proud to be a WORK180 Endorsed Employer for All Women. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy. AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Call Centre At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, move and work. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our customers and communities, and take action to shape a better future for all. As life changes, we join the change, constantly evolving over more than 188 years. Today we bring all that know-how to transform how Australians produce, share and consume energy. We’re investing in new ideas, partnerships and infrastructure – renewing and expanding our portfolio of sources and products to help make them more sustainable, reliable, affordable and useful. We’ll continue to innovate in energy and other essential services to enhance the way Australians live, and to help preserve the world around us for future generations.

Responsibilities

The role involves selling and upselling utility connections and essential services to customers moving into new homes. Consultants must ensure regulatory compliance and maintain high customer satisfaction scores while managing multiple systems.