(English version follows)
Le Groupe Mercan est l’une des plus importantes firmes privées de services-conseils en immigration et en investissement au Canada. Nous sommes une société de conseil et de développement en immigration établie depuis plus de 35 ans avec des opérations en croissance à l’échelle mondiale et avec des bureaux et des agents dans le monde entier. Le Groupe Mercan occupe une position de leader dans différents domaines tels que les projets d’immigration des investisseurs, le développement immobilier, le recrutement de travailleurs étrangers, l’éducation et le conseil en immigration.
Notre bureau de Montréal a une ouverture pour un(e) consultant(e) en immigration certifié(e) parfaitement bilingue réglementé au Québec intéressé à développer une carrière enrichissante.

OVERVIEW

We are seeking a dedicated and certified Immigration Consultant in Quebec to join our team. The ideal candidate will possess a strong understanding of immigration processes and regulations, along with exceptional communication and organizational skills. This role requires a bilingual professional who can effectively assist clients in navigating their immigration journey while providing outstanding customer service.

REQUIREMENTS

• Bilingual proficiency in French and English is essential for effective communication with clients.
• Proven experience in administrative roles, demonstrating strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access) is required; familiarity with Officio is a plus.
• Strong analytical skills to assess client situations accurately and develop appropriate strategies.
• Excellent writing skills for preparing clear and concise documentation and reports.
• Effective negotiation skills to advocate for clients during the immigration process.
• Leadership capabilities to guide junior staff or interns as needed.
• Time management skills to handle multiple cases efficiently while meeting deadlines.
• Experience in customer service roles, ensuring a positive client experience throughout the process.
  This position offers an exciting opportunity for individuals passionate about helping others achieve their immigration goals while working in a dynamic environment that values professionalism and teamwork.
  Type d’emploi : Temps plein, Permanent

Avantages :

• Assurance Dentaire
• Assurance Maladie Complémentaire
• Cotisation égale au RÉER
• Heures d’arrivée et de départ flexibles
• Programme d’Aide aux Employés
• Tenue Décontractée

Lieu du poste : En présentie

• Provide expert advice and guidance on immigration matters to clients, ensuring compliance with all relevant laws and regulations.
• Prepare and submit immigration applications, ensuring all documentation is accurate and complete.
• Conduct thorough analysis of client situations to determine the best course of action for their immigration needs.
• Maintain detailed records of client interactions and case progress using various databases and filing systems.
• Foster strong relationships with clients through excellent customer service, addressing inquiries and concerns promptly.
• Stay updated on changes in immigration policies, programs and procedures to provide the most current information to clients.