UNE CARRIÈRE CHEZ OPAL-RT EST FAITE POUR VOUS SI :

• Vous recherchez des défis stimulants qui vous pousseront constamment à donner le meilleur de vous-même.
• Vous rêvez d’un environnement familial qui soit également professionnel, coopératif et amical.
• Vous avez besoin d’un horaire flexible et de la possibilité de télétravailler afin de concilier vie professionnelle et vie familiale.
• Vous voulez continuer à élargir vos connaissances et votre savoir-faire en travaillant aux côtés de chercheurs, d’innovateurs et de scientifiques qui partagent une même chose : la Passion.
• Vous avez choisi d’être un contributeur important au progrès technologique dans une multitude d’industries.
• Vous voulez être reconnu pour vos idées, votre créativité et votre talent.
• Vous connaissez votre valeur et recherchez un salaire compétitif à l’échelle mondiale.
• Vous ne voulez pas seulement un emploi, vous voulez une carrière!
  L’utilisation du genre masculin inclut le féminin et est utilisé uniquement pour faciliter la lecture.
  Créer un travail significatif signifie adopter différentes perspectives. Nous sommes un employeur garantissant l’égalité des chances et ne discriminons pas. Embrasser la différence est ce qui fait de OPAL-RT ce qu’elle est — et nous ne voudrions pas qu’il en soit autrement.
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  OPAL-RT Technologies is looking for a Customer Learning Advisor

THE OPPORTUNITY: INSPIRE, EDUCATE, DOCUMENT, LEAD :

We’re looking for someone passionate about knowledge sharing, who understands the power of well-crafted documentation and training in driving customer success. Your mission? Take the lead in revisiting, improving, and expanding our technical content—ranging from product manuals to video tutorials, hands-on training exercises, and slide decks.

This role is ideal for someone who:

• Is a strong technical communicator.
• Understands OPAL-RT’s platforms (or can learn them quickly).
• Is mission-driven and excited about helping others succeed.
• Thinks like a power user, even if they’ve never used OPAL-RT tools before.

REQUIREMENTS :

• Education: Bachelor’s degree in Electrical Engineering, Software Engineering, or related technical field.
• Experience: 5 to 10 years in a technical role involving support, training, documentation, or application engineering.
• Languages: Strong written and spoken English and French. French is mandatory. Good English skills are required for technical documentation and communication with our international users and customers.
• Mindset: Mission-driven, detail-oriented, creative, and user-focused.

NICE-TO-HAVE SKILLS (ASSETS) :

• Familiarity with MATLAB/Simulink and real-time simulation tools.
• Prior experience with technical writing, video production, or online training platforms.
• Understanding of embedded systems, FPGA, or control systems is a strong plus.
• Experience working with documentation frameworks (Markdown, Sphinx, Confluence, etc.).
• Ability to design training exercises and evaluate learning outcomes.
• Bonus: Ability to create great memes in under 10 seconds.

A CAREER WITH OPAL-RT WILL SUIT YOU IF:

• You are seeking stimulating challenges that will constantly push you to do your best.
• You dream of a family environment that is also professional, cooperative and friendly.
• You need a flexible schedule and the ability to telecommute in order to balance work and home life.
• You want to continue to expand your knowledge and know-how by working side-by-side with researchers, innovators and scientists who share one thing :Passion.
• You have chosen to be an important contributor to the technological progress in a multitude of industries.
• You want to be recognized for your ideas, creativity and talent.
• You know your worth and seek a globally competitive salary.
• You don’t just want a job, you want a career!
  The use of the masculine gender includes the feminine and is employed solely to facilitate reading.
  Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate. Embracing difference is what makes OPAL-RT what it is—and we wouldn’t have it any other way.

YOUR RESPONSIBILITIES :

• Audit and restructure existing technical documentation, training content, and tutorials.
• Create clear, modern, and engaging documentation for OPAL-RT users (text, video, interactive content).
• Collaborate with engineers and subject-matter experts to translate complex concepts into accessible learning materials.
• Develop and maintain training programs (exercises & slides) for new and existing users.
• Create video tutorials and short-format explainer content in collaboration with the media team.
• Help define best practices for internal and external documentation workflows.
• Own and manage the customer knowledge base, ensuring content is structured, searchable, and always up to date. This includes writing new articles, revising outdated ones, organizing categories, and working closely with support and product teams to surface the most relevant information.

This role is ideal for someone who:

• Is a strong technical communicator.
• Understands OPAL-RT’s platforms (or can learn them quickly).
• Is mission-driven and excited about helping others succeed.
• Thinks like a power user, even if they’ve never used OPAL-RT tools before