Employee’s work location: Partially virtual/hybrid, Montreal or Québec (QC)
Employment status: Permanent full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
Reporting to the Senior Manager, Team Operational Capacity Development, the incumbent’s primary responsibility will be to support operational capacity development. They will play a leading advisory role as a specialist in operational processes and procedures, particularly in regards to their development and implementation.

• Plan and implement projects related to team operational capacity planning and development.
• Develop, write, and update the documentation and tools needed to carry out projects.
• Develop and oversee partnerships for team operational capacity planning and development.
• Advise and support management in developing documents or assessments to achieve the department’s objectives for team operational capacity planning and development.
• Develop the activities and tools needed for team operational capacity planning and development in collaboration with relevant CRC departments.
• Represent the Quebec team with internal and external partners.
• Lead working committees, workshops, and meetings with internal and external partners and the public.
• Apply, maintain, and implement emergency management standards and procedures.
• Produce various expert, analytical and statistical reports.
• Support staff responsible for leading and coaching volunteer teams with regard to team operational capacity planning and development.
• Mentor and supervise department staff under their responsibility, as needed.
• Perform on-call duty and participate in provincial and national emergency operations.