JOIN OUR TEAM!

We’re DKI–Pro Pacific, a trusted name in restoration across Vancouver Island. We’re looking for a File Manager who’s sharp, organized, and thrives in a fast-paced environment. If you’ve got an eye for detail and love keeping things running smoothly behind the scenes — we want to hear from you.

• Be the frontline for incoming calls, new job intake, and PO Hotline inquiries.
• Keep project files accurate and up to date with detailed notes and documentation.
• Support project managers and field supervisors by sharing updates, helping plan next steps, and ensuring timelines stay on track.
• Make sure all monthly invoicing is accurate and follows company and client protocols.
• Ensure the on-time completion of key process milestones; deductible payments, work authorizations and completion certificates.
• Review and approve daily technician timesheets against scheduled work.