About The Job
The Red Hat Consulting team is adding a Consultant to assist in delivering solutions that solve customer business challenges, through hands-on technical implementation and enablement of recommended practices. In this position, you will play a key role as a promoter of adopting Red Hat’s solutions for our customers by using your technical expertise and interpersonal skills. You’ll need to have a balance of solid technical experience, awareness of open source, a baseline understanding of business processes, and the ability to solve issues at the enterprise level.
We’re not just looking for candidates who meet all the requirements, we’re looking for people excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role, and if you are excited by reading the job description and feel you are right for the role, we encourage you to apply.
This position requires regular on-site work with clients across North America, so a willingness to travel to customer locations 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

• Support customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
• Continuously learn, grow, develop, and adapt to new skills and technologies
• Travel frequently to work alongside leading financial services, retail, telecommunication, and institutional customers

After joining Red Hat… You will undergo an intensive customized training program on Red Hat technologies and Customer Success solutions. Here’s how your skill set will evolve and what you’ll learn during your first year in the role:

At 2 months, be prepared to join a project team by acquiring the following:

• Understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance
• Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification
• Gain exposure and collaboration within Red Hat Customer Success & the larger organization through everyday networking and community events

Within 6 months, be ready to deliver a project by attaining the following:

• Collaborate on the successful delivery of customer projects as a technical contributor through expertise on Red Hat’s technologies
• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies
• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups

Within 12 months, begin to demonstrate technical leadership by accomplishing the following:

• Successfully implementing complex, enterprise solutions in customer environments as part of the delivery team
• Engage and share with our internal and external communities of practice on lessons learned, best practices, and how-tos

What You Will Bring

• Experience with delivering an implementation as part of a project team based on an architectural design
• Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation
• Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work
• Experience working collaboratively across diverse teams and stakeholders
• A desire to mentor
• Base-level experience using and configuring Linux systems and an understanding of configuration as code
• Experience with scripting languages, including YAML, Python, etc.
• Intermediate level and hands-on experience with automation technologies, including Ansible, Puppet, Chef, Salt, Powershell, etc
• Understanding of the advantages of automation in a complex environment
• Some experience using or configuring cloud technologies, including container management and orchestration
• Previous exposure or practical experience with Ansible Automation Platform is a big plus for applicants
• An intermediate-level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage, and security is a plus
• Excellent written, verbal communication and presentation skills
• Willingness to travel to customer locations about 30-40 weeks per year on average across North America
• Degree in computer science or a technical discipline

• Support customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
• Continuously learn, grow, develop, and adapt to new skills and technologies
• Travel frequently to work alongside leading financial services, retail, telecommunication, and institutional customer