Consultant, Communications at Nationwide Mutual Insurance Company

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

180000.0

Posted On

21 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Storytelling, Change Communication, Strategic Consultation, Tactical Execution, Proactive Consulting, Content Crafting, Critical Thinking, Collaboration, Confidentiality, Interpersonal Savvy, Strategic Mindset, Change Management, Program Design, Project Leadership, Impact Evaluation, Verbal Presentation

Industry

Insurance

Description

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join Nationwide as a Communication Consultant – Be the Voice Behind the Vision. Are you a master storyteller with a passion for driving change and connecting people through powerful communication? At Nationwide, we’re looking for a Communication Consultant to support our Commercial Lines, Excess & Surplus, and Specialty insurance teams—someone who can turn strategy into story and complexity into clarity. This role requires a proactive communications consultant who takes initiative, anticipates needs, and drives work forward. The ideal candidate can serve as the primary communications partner to our Claims organization while also serving as a versatile utility player, jumping into short‑term projects and delivering high‑quality work as needed. These areas are critical to the success of the business, requiring a strong communications advisor to provide strategic consultation and influence along with tactical execution. This hybrid position is based in Columbus, OH. Candidates will collaborate in office 2-3 days per week. Current Nationwide Remote Associates will also be considered. What You’ll Do: Craft compelling content that informs, inspires, and engages diverse audiences. Lead change communication efforts that build resilience and foster understanding. Think critically and creatively to solve communication challenges with finesse. Collaborate across teams, building trust and navigating sensitive topics with confidentiality and care. Stay curious, always seeking new ways to elevate our messaging and impact. What You Bring: A knack for storytelling that resonates. Strong interpersonal savvy and responsiveness. A strategic mindset with a heart for change management. A commitment to confidentiality, empathy, and continuous learning. Why Nationwide? At Nationwide, we don’t just insure—we empower. You’ll be part of a team that values innovation, inclusion, and integrity. Your voice will help shape the future of our Commercial Lines business and make a meaningful difference in the lives of our customers and associates. Job Description Summary We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you’re up for the challenge, we want to hear from you! As a Consultant, you'll implement sophisticated communication programs and advise senior management on communications to support strategic plans for the organization. Job Description Key Responsibilities: Responsible for the design, development, production and distribution of communication programs for strategically complex internal/external communication programs/projects. Provides consultation to senior management and project leaders on internal/external communication issues and programs to ensure that communication plans support the business unit's and/or company's critical initiatives and objectives. Leads planning, design, development and implementation of communication projects/programs for internal/external audiences to increase associate understanding of the business plan and initiatives; advertise and promote products and services; strengthen relationships; increase visibility within the industry; and build community awareness of the company and/or business unit as a respected corporate citizen. Consults on complex communication productions and serves as project leader for assigned communications projects. Evaluates the impact and effectiveness of the materials and programs and provides recommendations to senior management on new/revised communications practices, programs and strategies. Handles analysis and evaluation on the impact and effectiveness of communications materials, programs and events. Provides procedural direction to unit/team members on projects. Monitors training procedures and performs training duties. Acts as technical liaison with other departments. May perform other responsibilities as assigned. Reporting Relationships: Reports to the Associate Vice President. This is an individual contributor role. Typical Skills and Experiences: Education: Undergraduate studies in communications, journalism, advertising or related field; master's level studies preferred. Experience: Typically, eight or more years of proven experience in a communications field, including developing and running focused and impactful corporate communications programs. Knowledge, Abilities and Skills: Demonstrated knowledge in communication techniques and strategies as well as in print, audio-visual and web production processes, and layout and design rules and concepts. Proven knowledge in advertising, public relations, organizational dynamics and sales/marketing communication concepts is preferred. Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with and influencing large cross-functional teams toward a common goal. Ability to articulate a vision and drive successful and measurable results, as well as the ability to interact, influence and build a positive relationship with business executives. Strong verbal and written communications skills and the ability to prepare and deliver verbal presentations to all types of audiences. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Extended work hours may be necessary during periods of heavier volume of work. May be required to travel to field locations to provide media support for catastrophic (CATs) situations. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Communications : $97,000.00-$180,000.00 The expected starting salary range for Consultant, Communications : $97,000.00 - $145,000.00 At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

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Responsibilities

The Consultant is responsible for designing, developing, producing, and distributing complex internal and external communication programs and projects to support critical business initiatives. This role involves consulting senior management on communication issues and leading projects to increase associate understanding, promote products, strengthen relationships, and build community awareness.