Consultant, Contact Centre (Fleet Maintenance Control) at Standard Bank - UK

, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Process Management, Risk Identification, Business Administration Skills

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To log and process fleet maintenance (e.g. vehicles and all other asset classes) quality authorisations, by diagnosing technical reports submitted by customers, dealers and franchise centres. To engage with customers and merchants by negotiating and making sound recommendations regarding repair work methods and providing the various options available. Qualifications Minimum Qualification Completed secondary school/high school/A levels/Matric Qualified motor trade certificate or certificates of competence within the motor trade workshop Motor manufacturer approved technical certificates indicating component and experience obtained Experience Required 1-2 years Previous experience at a franchise dealership or reputable retail workshop facility as a service advisor or technician where technical skills are required Business Solutions Business & Commercial Banking Additional Information Behavioural Competencies: Adopting Practical Approaches Checking Things Conveying Self-Confidence Documenting Facts Embracing Change Technical Competencies: Business Administration Skills Client Relationship Management Process Management Risk Identification Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]

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Responsibilities

Log and process fleet maintenance quality authorisations by diagnosing technical reports. Engage with customers and merchants to negotiate and recommend repair work methods.