Consultant – Development of Shelter Guidelines, Onboarding Toolkit, and Med at IOM

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Counter-trafficking, Migrant protection, Gender-based violence, Operational guidelines development, Standard operating procedures, Training manuals, Toolkits, Trauma-informed care, Survivor-centered approaches, Case management, Medical referral systems, Psychosocial referral systems, Needs assessment, Capacity-building, Analytical skills, Technical writing

Industry

International Affairs

Description

Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration [https://www.iom.int/iom-workplace-culture] Project Context and Scope The International Organization for Migration (IOM) is implementing a project focused on strengthening Malaysia's national and state-level responses to trafficking in persons (TIP). The project prioritizes the enhancement of the provision of protection trauma-informed and survivor-centered services for Victims of Trafficking (VoTs) in East Malaysia (Sabah and Sarawak). The project actively supports Malaysia's national anti-trafficking governance framework by collaborating closely with the Council for Anti-Trafficking in Persons and Anti-Smuggling of Migrants (MAPO). IOM has contributed to the development of the National Action Plan on Anti-Trafficking in Persons 4.0 (NAPTIP 2026 -2030) by generating evidence-based findings and advocating for the inclusion of priority interventions (particularly those addressing protection gaps in East Malaysia) into future federal and state planning cycles. A foundational needs assessment (a separate consultancy) has been commissioned to evaluate current protection services against international standards and identify capacity gaps among service providers in Sabah and Sarawak. This consultancy constitutes the critical next step in the project's Objective 1: Local service providers improve their capacity to provide trauma-informed, rights-based, survivor-centered protection and care services for VoTs. This consultancy covers the foundational needs assessment required to implement the project’s Objective 1: Local service providers improve their capacity to provide trauma-informed, rights-based, survivor-centered protection and care services for VoTs. Based on the evidence and actionable recommendations generated by the prior assessment, this consultancy will develop a suite of practical, contextualized resources. These resources will directly equip shelter staff and volunteers with the necessary tools and knowledge to improve their case management and care provision. A key component will be the development of a dedicated guidance note on medical referrals, addressing a specific and critical gap in the current protection framework for Victims of Trafficking (VoTs). The outputs will be designed for use in future capacity-building initiatives and learning exchanges * Position title: Individual Consultant Category B – Development of Shelter Guidelines, Onboarding Toolkit, and Medical Referral Guidance for Victim of Trafficking Protection Services in Malaysia (Sabah and Sarawak). * Position grade: Ungraded * Duty station: Home-based; with potential for one mission to Sabah and Sarawak, Malaysia for validation workshops, subject to project needs and budget. * Duration: Full time equivalent to 25 working days, to be completed within an eight to ten weeks period. * Organizational Unit: IOM Malaysia - Migrant Assistance and Protection Unit - “SAFE SPACES: Supporting Anti-Trafficking Frameworks and Enhancing Victim Services, Protection, Awareness, Collaboration, and Empowerment” project. * Reports directly to: Programme Coordinator (Protection and IBG) and in close coordination with IOM's project team and relevant national stakeholders. This consultancy will build directly upon the findings and recommendations of a prior, complementary consultancy: the "Comprehensive Assessment of Victims of Trafficking protection services against international standards in Malaysia (Sabah and Sarawak).

Responsibilities

Develop practical, contextualized resources including shelter guidelines, an onboarding toolkit, and medical referral guidance for victims of trafficking. Facilitate capacity-building initiatives and learning exchanges based on evidence-based findings.