Assure that all buyers are afforded the opportunity to purchase financing, payment protection and other products and services carried which are appropriate for the vehicle purchased
Maintain a follow-up system for collecting one pay contracts and outstanding titles
Obtain and maintain high customer satisfaction scores
Process, review and analyze the credit report of customers
Run customer credit reports, which include detailed credit history and confidential consumer data
Analyze the credit history of the customer to determine the probability of the bank accepting the credit application
Maintain knowledge of finance and insurance products and manufacturers policies
Train and manage sales consultants in product and paperwork related to F&I Products
Maintain knowledge of industry; create and maintain relationships with industry contacts