QUALIFICATIONS REQUISES

· Baccalauréat en informatique, en technologie de l’information, en administration des affaires ou dans un domaine connexe.
· Certification Microsoft Dynamics CRM ou équivalent.
· Minimum de 3 ans d’expérience en tant que consultant fonctionnel Microsoft Dynamics CRM ou dans un rôle similaire.
· Maîtrise de Microsoft Dynamics CRM, y compris la personnalisation, la configuration et l’intégration avec d’autres systèmes.
· Expérience de la mise en œuvre avec Dynamics 365 CRM.
· Expérience avec d’autres applications microsoft Dynamics 365.
· Solides compétences analytiques et de résolution de problèmes pour concevoir des solutions CRM efficaces.
· Excellentes compétences en communication verbale et écrite, avec la capacité de présenter clairement des informations complexes en français et en anglais.
· Expérience dans la gestion de projets, y compris la portée, les échéanciers et les ressources.
· Une approche forte axée sur le client avec un engagement à fournir des solutions de haute qualité.

ABOUT US

At Mibusoft, we design, deploy, and deliver Microsoft-based, on-premises, cloud, and hybrid solutions that allow companies to realize efficiencies, enhance their competitiveness, and put themselves in a position for future success. With a diverse portfolio of clients across various industries, we pride ourselves on our ability to deliver customized solutions that meet the unique needs of each organization. As we continue to expand our services, we are seeking a talented and experienced Microsoft Dynamics CRM Functional Consultant to join our team.

QUALIFICATIONS

· Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
· Microsoft Dynamics CRM certification or equivalent.
· Minimum of 3 years of experience as a Microsoft Dynamics CRM Functional Consultant or in a similar role.
· Proficiency in Microsoft Dynamics CRM, including customization, configuration, and integration with other systems.
· Implementation experience with Dynamics 365 CRM.
· Experience with other Microsoft Dynamics 365 applications.
· Strong analytical and problem-solving skills to design effective CRM solutions.
· Excellent verbal and written communication skills, with the ability to present complex information clearly in French and English.
· Experience in managing projects, including scope, timelines, and resources.
· A strong customer-focused approach with a commitment to delivering high-quality solutions.

ABOUT THE ROLE

We are looking for a Microsoft Dynamics CRM Functional Consultant who will play a crucial role in implementing and customizing CRM solutions. The ideal candidate will deeply understand business processes and have a strong technical background in Microsoft Dynamics CRM. As a Functional Consultant, you will work closely with clients to understand their requirements, design solutions, and ensure successful implementation. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering high-quality solutions.

KEY RESPONSIBILITIES

· Collaborate with clients to understand their business needs and gather detailed requirements for CRM solutions.
· Contribute to pre-sales efforts by providing product, technical, and business expertise for demos, project plans, estimates, and scope for sales proposals.
· Design and document functional specifications for Microsoft Dynamics CRM solutions based on client requirements.
· Customize and configure Microsoft Dynamics CRM to meet the specific needs of clients.
· Lead the implementation of CRM solutions, ensuring alignment with client objectives and industry best practices.
· Provide training to end-users and offer ongoing support to ensure the successful adoption of CRM solutions.
· Conduct thorough testing of CRM systems to ensure functionality, reliability, and performance.
· Stay current on Dynamics 365 CRM and related technologies like Azure Cloud Technology that support the solution.