Consultant HR (Change Management)

at  World Food Programme

DEADLINE FOR APPLICATIONS

10 February 2025-23:59-GMT+01:00 Central European Time (Rome)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:
Minimum university degree in Human Resources Management, Computer Science, Business Administration or other relevant field.

Experience:

• Five or more years of postgraduate relevant professional experience in Human Resources field, preferably with a global organization.
• Five or more years of postgraduate experience as Business Analyst, preferably in HR.
• Proven experience in Change Management preferably related to HR.
• UN Experience desirable.
• Experience with HRIS systems such as SAP or Workday desirable.

Knowledge & Skills:

• Advanced use and understanding of HCM.
• Excellent knowledge of HR business processes, and best industry practices.
• Excellent verbal and written communication and presentation skills.
• Able to work under broad direction, is self-initiated, responsible for meeting allocated objectives.
• Able to work with people under pressure, negotiate among multiple parties and establish and maintain effective working relationships with different stakeholders at all levels.
• Able to work and deliver results within a highly complex organisational environment i.e. with diverse team, matrix structure, highly evolving operational context and staff working hardship locations.
• Able to work in a multicultural environment.

Languages:

• Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages).

The consultant will work under the supervision of the Project Director and the Change Manager in close relationship with the various stream leads.

The Consultant will be responsible for the following key duties:

• Support the Change Management stream in the implementation of change management and communication strategies, the maintenance of the workstream task planner, and in reporting to Project Management.
• Plan and schedule workstream activities, including meetings, workshops and candidate interviews.
• Prepare communication, training and support deliverables (articles for publication, videos, web pages etc.) for the HCM project.
• Prepare analytical data (surveys, web site usage etc.) to monitor the effectiveness of change management activities.
• Coordinate the implementation and the support of AppLearn Adopt in relationship with the training team and the functional streams.
• Take part in outreach and training activities in WFP regional and field offices.
• Provide guidance to Workday Change agents worldwide.
• Monitor/Follow up incoming queries/issues. Respond to queries/issues received, ensuring correct understanding and resolution in compliance with relevant processes and procedures.
• Analyze system errors and liaise with IT/vendor counterpart to seek solutions or identify workaround solutions if required.
• Perform any other duties as required.