Consultant II Destination Services at Anywhere

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Orientation, Interpersonal Skills, Communication Skills, Detail-Oriented, Organizational Capabilities, Administrative Skills, Self-Motivated, Team Player, Immigration Processes, Culturally Sensitive, Problem-Solving, Decision-Making, Employment Passes, Dependent Passes, Social Visit Passes

Industry

Real Estate

Description

MAJOR DUTIES AND RESPONSIBILITIES: * Manage the end-to-end process for new applications, renewals, and cancellations of Employment Passes, Dependent Passes, and Social Visit Passes. * Provide expert guidance to clients on the appropriate immigration pass types based on their specific needs and advise on the relevant procedures and regulatory requirements. * Prepare, review, and submit all necessary documentation to the appropriate government authorities in a timely and accurate manner. * Monitor active cases and ensure timely follow-ups and reminders are communicated to clients and their HR representatives. * Maintain accurate and up-to-date records of client information within the internal database system. CRITICAL DIMENSIONS: * Demonstrates exceptional customer service orientation with a commitment to client satisfaction * Possesses excellent interpersonal and communication skills, both verbal and written * Highly detail-oriented with a methodical and thorough approach to work * Strong administrative and organizational capabilities, with the ability to manage multiple priorities effectively * Self-motivated and responsible, able to work independently in a fast-paced environment * Collaborative team player with a proactive mindset * Sound technical and professional knowledge relevant to immigration processes * Culturally sensitive and adept at working with diverse populations * Shows initiative and resourcefulness in problem-solving and decision-making EDUCATION/EXPERIENCE REQUIREMENTS: * Diploma in Business Administration or related discipline * A minimum of 1–2 years of hands-on experience in processing Employment Passes, Social Visit Passes, visa applications, and other immigration-related matters * Familiarity with Singapore’s immigration regulations and procedures is essential * Prior experience in a client-facing or consultancy role is advantageous

Responsibilities

The consultant will manage the entire process for various immigration passes, including applications, renewals, and cancellations. This involves providing expert guidance on pass types, preparing and submitting documentation accurately, and monitoring active cases with timely follow-ups.