Consultant, Implementation at Visa

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

206700.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Onboardings, Implementation, Platform APIs, Trusted Advisor, Advanced Demos, Issue Resolution, Escalation Management, Delivery Governance, Onboarding Strategy, Product Partnership, Engineering Partnership, Customer Success, Solution Approaches, Risk Mitigation, People Leadership, Team Development

Industry

IT Services and IT Consulting

Description

Company Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo’s 500+ employees are located in more than 10 countries around the world. Job Description Core Responsibilities : Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints. Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements. Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations. Guide resolution of complex client issues, escalations, and ambiguous problems. Own delivery governance, onboarding strategy, and escalation management. Define and improve onboarding and delivery standards, playbooks, and ways of working. Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption. Typical Deliverables : End-to-end onboarding and implementation delivery ownership for medium and high complexity Platform and API demo materials tailored to client use cases Requirements-to-platform mapping and documented solution approaches RAID logs, status reports, and decision records Go-live readiness assessments and handover packages Reusable onboarding playbooks, patterns, and best practices Escalation and risk mitigation plans for critical clients Operational metrics and improvement roadmaps Success Measures : Consistent success of complex onboarding engagements with strong governance. High confidence and trust from senior client stakeholders. Reduced onboarding variance through standards and reusable approaches. Effective resolution of high-impact client issues and escalations. For Senior Managers: strong team capability, succession readiness, and delivery stability. Experience operating across regions, clients, or regulated environments. Demonstrated people leadership and team development experience This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Bachelor’s degree or equivalent experience. 8+ years’ experience leading complex delivery, onboarding, or implementation engagements. Proven ability to influence senior stakeholders and lead through ambiguity. Deep experience with API-driven or platform-based solutions. Domain experience in either core banking or cards/payments. Be based in Columbus, OH Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is to 103,400 to 206,700 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Job Family Group: Client Support Services

Responsibilities

The role involves leading complex client onboardings and implementations, acting as a trusted advisor on platform and API utilization to meet client requirements. Responsibilities also include owning delivery governance, defining standards, and partnering with internal teams to enhance the onboarding experience.