Job Description

Roles & Responsibilities

• Understand current operations, map as-is processes and identify control, visibility and system gaps.
• Design to-be processes and prepare implementation blueprints, SOP inputs, BRDs, functional requirements and acceptance criteria.
• Define report structures, departmental KPIs and management dashboard requirements with clear data ownership.
• Coordinate with ERP/application developers, clarify requirements, control scope and track issues through closure.
• Prepare and validate master-data templates; support cleansing, migration, reconciliation and business sign-off.
• Plan and execute UAT, maintain requirement traceability and ensure defects are resolved before go-live.
• Conduct user training, support adoption, manage stabilization, fine-tuning and formal handover.
• Maintain project documentation, action trackers, decisions, risks and timely escalation to the Project Manager.
• Travel and work at client locations during discovery, implementation and stabilization phases.

Desired Candidate Profile

5+ years in ERP implementation, functional consulting, business analysis, process consulting or digital transformation; minimum 3 years in client-facing implementation work. ERP/Business Applications (Oracle; Infor, SAP Business One, Dynamics, Sage, ERPNext or equivalent acceptable) MS office and project tracking tools.

Skills:

• End-to-end business process mapping and control design
• BRD, functional requirement and acceptance-criteria preparation
• ERP functional understanding and developer coordination
• Report structures, departmental KPI frameworks and dashboard logic
• UAT planning, defect tracking and requirement traceability
• Data migration templates, validation and reconciliation support
• Client workshops, user training and change adoption
• Structured problem-solving, documentation discipline and follow-through
• Good communication & Interpersonal skills
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