PUTTING PEOPLE FIRST, EVERY DAY

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

YOUR OPPORTUNITY

BDO Canada is currently seeking a Consultant, Modern Workplace to join our Technology Consulting team in the GTA. BDO’s Modern Workplace Practice provides clients with solutions and services in the areas of Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Power Platform, Information and Document Management, Security and Compliance.

WHAT WE’RE LOOKING FOR

We are looking for enthusiastic individuals who are eager to grow their skills and contribute to impactful client projects. Ideally, you:

• Are graduating or have recently graduated from a university or college program related to Commerce, Business Administration, Computer Science, Information Technology, Engineering, or Science from a recognized post-secondary institution.
• Excellent customer-facing, communication and presentation skills.
• Demonstrated analytical thinking and experience with business analysis techniques such as data modeling, requirements elicitation and analysis, business process modelling, and requirements management
• Excellent in multi-tasking and time management, with a strong ability to manage multiple priorities and work under pressure to meet deadlines.
• Experience creating end user documentation and delivering training programs.
• Embrace ambiguity and complexity with a proactive, solutions-focused mindset.
• Knowledge of Generative AI, Copilot, Microsoft 365 (SharePoint, Teams, Power Platform, Viva etc.) and Hyperautomation
• Understanding of the following concepts: Generative AI, Robotic Process Automation, Machine Learning, Artificial Intelligence, Knowledge Management, Information Management, Records management, Employee Experience
• Project management / project coordination experience would be an asset.

• Previous experience working with a consulting firm would be an asset.Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure AI Fundamentals and/or Microsoft Certified: Power Platform certifications is an asset.

WHAT YOU’LL BE DOING

As a Consultant in the Modern Workplace practice, you’ll play a key role in delivering impactful technology solutions to our clients. Your responsibilities will include:

• Designing and delivering tailored training programs that empower client stakeholders to adopt and maximize AI technologies for enhanced workplace productivity.
• Collaborating directly with client stakeholders to build trusted relationships and deliver valuable business outcomes.
• Understanding business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats. Elicits and documents functional and non-functional requirements for services to meet business needs.
• Applying business analysis techniques, business process, workflows, and methodologies.
• Participating in workshops to gain insights into end user and customer needs.
• Creating detailed, comprehensive, and well-structured requirements specification documentation.
• Collaborating with application developers, designers, and architects to ensure a shared understanding of the business model and requirements.
• Reviewing functional and design specifications to ensure full understanding of functionality.
• Translating customer needs into solution recommendations.
• Proactively identifying and escalating project risks or challenges as they arise.
• Participating in pre-sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal.
• Contributing to the strategic direction of the Modern Workplace practice.

HOW DO WE DEFINE SUCCESS FOR YOUR ROLE?

• You demonstrate BDO’s core values through all aspect of your work: Integrity, Respect & Collaboration.
• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, & are focused on effective service delivery to your clients.
• You share in an inclusive & engaging work environment that develops, retains & attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning & professional development.