Job Type: Permanent
Work Model: Hybrid
Reference code: 129881
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 2-4 years of proven experience in implementing AEP and AJO
• Strong understanding of data management principles, including data modeling, data integration, and data governance.
• Strong knowledge of Adobe Experience Cloud products, such as Adobe Analytics, Adobe Target, and Adobe Campaign.
• Familiarity with web analytics tools, such as Google Analytics or Adobe Analytics.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Fluency in English and excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.
• Ability to work independently and as part of a team, demonstrating a high level of initiative and ownership.

We also value candidates with one or more of the following skillsets (don’t hesitate to apply if you have knowledge in these areas!):

• Fluency in French is a bonus point.
• Experience in multiple web technologies including HTML, CSS, JavaScript, JSON
• Experience in SQL and NoSQL databases, as well as strong skills in querying datasets, implementing data transformations, cleansing data, etc.
• Experience in building data intensive applications and big data processing pipeline
• Hands-on experience developing custom applications, workflows and integrations using Adobe Experience Platform APIs and SDKs
• Experience working with Adobe launch and events forwarding.

Experience in the following:

• Setting up source connectors and ingesting data using the AEP API and UI Configuring Experience Events (XDM schemas) for capturing data from sources.
• Creating audience segments using custom and AI/ML-based segments.
• Triggering journeys and data activations based on segments and profiles.
• Integrating with destinations like CRM, email, etc.
• Hands-on experience developing using the Adobe Experience Platform APIs and SDKs in a language like:
• JavaScript for API calls
• Java for extending functionality with custom connectors or applications.
• Experience automating technical tasks using tools like: API integration tests, Postman for API testing, Git for source control.
• Experience creating html templates, journeys, events and offers in AJO.
• Experience developing, debugging, and optimizing custom server-side applications.
• Experience with defining and executing IP warming and IP allowlisting strategy IP warming.

OUR PURPOSE

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Responsibilities include:

• Collaborate with clients to understand their business objectives and requirements, and design solutions using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) to meet their needs.
• Build data models, as well as configure data schemas in AEP ensuring the proper mapping of classes, field groups, identities, and attributes.
• Develop and implement AEP solutions such as RTCDP and configure its capabilities including data ingestion, data modeling, segmentation, personalization, and integration with other systems.
• Provide guidance on best practices for data management, including data classification, data retention, and data privacy.
• Build data models, as well as configure data schemas in AEP ensuring the proper mapping of classes, field groups, identities, and attributes.
• Apply data quality rules and validate data quality.
• Leverage AEP’s APIs and SDKs to stream data from different application connectors.
• Implement AJO and configure its capabilities including setting up customer journeys, design email/sms/push templates and integrating the solution with other systems.
• Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages, and offers.
• Create AJO Events, create and delegate Email Subdomains, set up and define an IP warming strategy, create IP Pools. set up channel surfaces, perform IP warming activities in AJO.
• Perform proactive problem diagnosis, troubleshooting, and resolution of technical issues related to AEP and AJO. This includes identifying and resolving data integration issues, ensuring proper data synchronization, and resolving system errors.
• Experience working with Offer Decisioning and creating personalized offers by developing placements, eligibility rules and decisions, as well as familiarity with prioritizing and ranking offers for a given placement.
• Collaborate with cross-functional teams, including developers, data engineers, and project managers, to ensure successful project delivery.
• Share knowledge and expertise with team members, providing guidance and mentorship to junior team members