Consultant, Patient Access Support Services (Strategy) at Herspiegel Consulting LLC

Lower Makefield Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Development, Client Engagement, Data Analysis, Competitive Benchmarking, Market Research, Project Implementation, Vendor Management, Timeline Management, Risk Assessments, Scenario Planning, Deliverable Development, Patient Journey Mapping, Business Cases, Launch Plans, Strategy Documents, Coaching

Industry

Business Consulting and Services

Description

Description Consultant, Patient Access Support Services (Strategy) Herspiegel is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive moments—powering commercial success and expanding patient access. From early asset strategy to launch readiness and market optimization, we help clients navigate complexity and seize opportunity. Our integrated approach brings together scientific insight, evidence strategy, deep market intuition, and executional precision to ensure brands are built to lead This newly created client-facing position will collaborate with Herspiegel’s various project teams, including marketing and market access and will be responsible for strategic design, market research, partnership evaluations, and ongoing program implementation support. Essential Duties and Responsibilities: Strategic development and optimization of patient support programs Lead client engagements and build long term client relationships, managing multiple projects simultaneously Data analysis, competitive benchmarking and primary market research review to formulate consolidated insights Development and management of complex patient service project implementation plans including, but not limited to, cross-functional client meeting coordination, status reporting, vendor/ agency management and tracking, timeline management, interdependency documentation, risk assessments and scenario planning Development of client deliverables including patient journey maps, business cases, therapeutic area landscapes, commercial launch plans, strategy documents, tactical plans, meeting notes and others Motivate, coach and serve as a role model for project team members Own responsibility for own product quality and relevance to client decisions Contribute to thought leadership and innovation within client project Lead development of patient journeys across various disease states, compiling disparate sources of data/information/interviews/etc. into a simplified process that can be understood cross-functionally Stay current on patient services trends in pharma and on broader customer service best practices in other industries Requirements Education, Experience and Skills: Minimum: Bachelor’s degree in neuroscience, psychology, business, or related science field (i.e., biology); MBA, MS, MPH, and/or PhD a plus 3+ years' relevant patient service, marketing, or life sciences experience, within the pharmaceutical industry including experience managing delivery of patient service or hub service programs Experience with behavioral psychology, patient agency work, or patient service IT implementation (i.e., Sales Force Health Cloud) are all pluses Experience diagnosing and resolving complex issues Proficiency with Microsoft Office required Experience with data visualization tools such as Tableau or MS Power BI is desirable Additional Information: This is a hybrid position located in Philadelphia, New York metro, OR Boston Markets. Preference to be engaged with colleagues and clients in person through workshops, face to face meetings and team meetings throughout the month.

Responsibilities

This role involves the strategic design, market research, and partnership evaluations for patient access support services, requiring collaboration with various project teams including marketing and market access. Essential duties include strategic development and optimization of patient support programs, leading client engagements, and managing complex project implementation plans.