Consultant, Personalisation

at  NAB

MCC, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 May, 2025Not Specified24 Jan, 2025N/AGood communication skillsNoNo
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Description:

Consultant, Personalisation
Job number: 798161
Primary position location: VIC- Melbourne CBD
Category: Data & Analytics
Category: Digital & Innovation
Work type: Permanent Full time

Closing at: Feb 7 2025 at 05:00 AEDT

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  • Bring your experience in personalisation, data and analytics to this exciting new role
  • Drive world class, simple and intuitive experiences for customers and colleagues
  • You’ll join a high-performing business, backing talented individuals

As a Consultant, Personalisation, you will

  • Define, shape and execute personalisation programs in digital channels that drive sales, service and customer satisfaction goals
  • Define and drive the experimentation roadmap for personalisation to deliver new concepts that drive strong customer engagement and conversion
  • Conduct opportunity analysis using digital data and insights to identify new concepts and experiences to market
  • Work with sales, product, marketing and technology to build personalisation capability to support scale and growth in delivering personalized experiences to customers
  • Support new feature, product and offer launches to achieve sales, NPS and adoption targets
  • Build out web experiences for optimisation and personalisation activities
  • Deliver personalised experiences and conversion rate optimisation (CRO) to drive product awareness, consideration and sales & service funnel conversion

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Sales

Graduate

Proficient

1

Melbourne City Centre VIC, Australia