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Consultant RPA Support at KPMG Global Services

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UiPath, Power Automate, Azure Cloud, SmartIQ, Power Platform, SQL, Python, Excel, VBA, PowerBI, Troubleshooting, Automation, Incident Management, Technical Support, Data Collection, Communication

Industry

Business Consulting and Services

Description

Job Summary: We are seeking a skilled and proactive RPA Support Engineer with hands-on experience in UiPath and Power Automate Cloud flows to join our automation team. The ideal candidate will be responsible for supporting, maintaining, and enhancing RPA solutions, ensuring smooth operations and quick resolution of issues. Exposure to Azure Cloud technologies is a strong advantage. Roles and responsibilities The responsibilities of the role include: * Provide L2/L3 support for deployed solutions across UiPath, SmartIQ and Power Platform. * Troubleshoot and resolve issues in production bots with minimal downtime. * Collaborate with development teams to implement fixes and enhancements. * Monitor bot performance, queues and ensure adherence to SLAs. * Maintain documentation for support processes, incident logs, and resolutions. * Work closely with stakeholders to understand business requirements and translate them into technical solutions. * Participate in deployment and configuration of bots in cloud/on-prem environments. * Ensure compliance with security and governance standards. * Willingness to learn other low code automation tools * SmartIQ, SQL, Python, Excel & VBA experience nice to have but not essential Requirement * Should have the ability to perform in a dynamically changing environment. * Should identify valuable data sources and automate collection processes. * Analytical mind and business insight. * Ability to collaborate effectively and work as part of a team. * Experience using any one of the business intelligence tools(like PowerBI)

Responsibilities

The role involves providing L2/L3 support for RPA solutions across UiPath, SmartIQ, and Power Platform while ensuring system performance and SLA adherence. You will collaborate with development teams to implement fixes, maintain documentation, and configure bots in cloud or on-premise environments.