Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

WHAT IS THE ROLE:

You will have the opportunity to work with a tremendous services, engineering, product, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect (Search), you have an outstanding chance to create an immediate impact on the success of Elastic and our customers.
This role will be based in Singapore and must be a Singaporean due to our customer needs within the Government sector. The role will allow you to have a positive effect on the lives of all Singaporeans!

WHAT YOU WILL BE DOING:

As a member of our professional services team you will deliver Elastic solutions and Elastic stack expertise to drive customer business value from our products. Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. You will apply your soft skills to advocate for your customers, build relationships and exhibit strong communications skills. Comfortability working remotely in a highly distributed team. Your activities will include end-to-end delivery of ground-breaking Elastic projects to our customers, as well as development of proof-of-concepts that highlight the value of the Elastic Stack and its solutions. Other topics will include Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale.
Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members, while also learning from them to accelerate your skills.