Consulting Manager at NielsenIQ

Bogotá, Bogota D.C., Colombia -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Relationship Skills, Negotiation, Commercial Leads, Strategic Thinking, Visionary, Client Management, Market Leadership, Customer Feedback, Service Quality, Problem Solving, Training, Communication, KPI Monitoring, Business Analysis, Onboarding

Industry

Software Development

Description

Company Description As a Consulting Manager, you will lead in the development of the commercial activities of the clients, understanding their business to analyze it, finding areas of strategic opportunity and insights to advise them according to their needs and objectives, ensuring client satisfaction with effective and quality responses based on the solutions. Provided by NielsenIQ. Meeting NielsenIQ objectives and strategic planning for the business based on advanced KPIs and specific solutions from experts. Responsibilities Develop and align strategic plans with the most important clients to guarantee the generation of value and the effective delivery of services. Conduct periodic reviews of the client's objectives and priorities, defining success criteria and monitoring mechanisms. Demonstrate value and return on investment through quantifiable business opportunity generation, sharing and receiving customer feedback. Able to build and lead market and thought leadership presentations for C-Level and high-profile people from clients, about the FMCG and client’s business situation. Monitor and improve the quality of the service offered, adjusting the Joint Business Plan as necessary to reflect changes in client priorities. Continuously monitor customer health as an account SPOC, monitoring satisfaction metrics (e.g. NPS), and requests in terms of quality and coverage. Identify and communicate viable opportunities through interaction with the Analytic Insight and Account Development team. Facilitate the client onboarding process, ensuring coordination, adequate training and communication, proactively managing the daily commitment of other teams and handling problems or conflicts. Job Description About you If you like to be in constant contact with clients and detect their needs, this is the perfect place for you. You would be ideal for the position if you have analytical and relationship skills, and if you’re also proficient at negotiating and detecting commercial leads. If you consider yourself a strategic and visionary person in the business world. Are you willing to innovate? This is the perfect place to give ideas and offer solutions to our clients in different ways. Qualifications Bachelor's degree in Administration, Marketing, Industrial Engineering, or related. 10+ years of experience in Mass Consumption, consulting companies, Retailers. Experience in working with NielsenIQ information in the past (ideally). Experience in commercial or marketing positions and with customer management. Management of Office/Google and CRM tools (Customer Relationship Management) or business monitoring Advanced English (written and oral skills) Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Consulting Manager will develop strategic plans with clients to ensure effective service delivery and value generation. They will also monitor client satisfaction and facilitate the onboarding process.