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SKILLS AND ATTRIBUTES FOR SUCCESS

• Senior: Minimum 2 years’ experience with Oracle Fusion Cloud
• Knowledgeable in IT Service Management and Change Management framework (such as ITIL)
• Knowledgeable in working with ITSM tools (i.e. Service Now, Jira)
• At least 1 Oracle Cloud Fusion certification relevant to the module being supported

TECHNICAL SKILLS (ERP/EPM):

• Oracle ERP Cloud Expertise: Strong practical experience in Oracle ERP Cloud, with a focus on the following modules:
• Procure-to-Pay (P2P): Proficient in Common Procurement, Self-Service Procurement, Invoicing and Payments, and Purchasing processes.
• Expenses Management: Demonstrated ability to implement and manage expense reporting and control.
• Intercompany Data Reconciliation (IDR): Hands-on experience in managing intercompany transactions and reconciliations.
• Oracle EPM Cloud Proficiency : In-depth knowledge and practical application of Oracle EPM Cloud, specifically in Enterprise Planning and Budgeting Cloud Service (EPBCS)
• Oracle applications (E-Business Suite & Fusion Cloud SCM): implementing, configuring, and supporting various modules, such as accounts payable, supply chain management
• Skill in creating Reports and Analytics (OTBI or SQL)

SOFT SKILLS:

• Strong communication and interpersonal skills (written and spoken English)
• Solid analytical and problem-solving skills: Critical for troubleshooting issues and developing innovative solutions.
• Client-centric and process oriented: Able to follow establish and follow clear processes while liaising with client

• Analytical, problem solving and troubleshooting: diagnosing and resolving complex issues
• Business process analysis: understanding and analysing client business requirements and translating them into functional specifications for Oracle application, customisation and configuration.
• Requirements gathering conducting workshops, interviews, and meetings with clients to gather business requirements, perform gap analysis, and propose appropriate Oracle solutions.
• Business process mapping: mapping and documenting existing business processes and recommending improvements to align with Oracle best practices and industry standards.
• Data migration and conversion: data mapping, extraction, cleansing, and migration from legacy systems to Oracle applications, ensuring data integrity and quality.
• System configuration and setup: including defining organisation structures, setting up user roles and responsibilities, managing workflows, and customising application forms and reports.
• User training and support: conducting user training sessions to ensure effective adoption of Oracle applications, as well as providing post-implementation support and issue resolution.
• Functional documentation: preparing detailed functional documentation, including requirements