Consumer Access Specialist at AdventHealth Greater Orlando
, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Registration, Eligibility Verification, Financial Arrangements, Customer Service, Communication, Cashiering, Pre-Authorization, Medicare Compliance, Payment Collection, Logistical Coordination, PBX Support, Problem Solving, Attention To Detail, Team Collaboration, Time Management

Industry

Hospitals and Health Care

Description
All the benefits and perks you need for you and your family: - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support Our promise to you: Joining Texas Health Huguley - AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Texas Health Huguley - AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Texas Health Huguley- operates as a joint venture between Texas Health Resources and AdventHealth. Schedule: Part Time Shift: Variable Location: 11801 South Fwy., Burleson, TX 76028 The community you’ll be caring for: Our care for patients extend to the spiritual level by praying with patients and families and providing on call, 24 hours, 7 days a week Chaplains for spiritual support. Award winning facility and departments including “Great Place to Work” by Becker’s Hospital Review and Gallup. Work with the latest technology and top experts including “Daisy Award” recipients while on our journey to Magnet status and Pathways designated. Designated Emergency Center of Excellence recognizing our facility as a high-performing emergency department Located about 10 minutes from downtown Fort Worth and near TCU in the award-winning school district, Burleson ISD which also provides a low-cost of living. The role you’ll contribute: Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The value you’ll bring to the team: · Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. · Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. · Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. · Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. · Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. · Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience. · Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls. The expertise and experiences you’ll need to succeed: Minimum qualifications: · High School Grad or Equiv Preferred qualifications: · Associate · 1+ customer service in healthcare

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Responsibilities
Ensures patients are appropriately registered for all service lines and performs eligibility verification. Maintains a close working relationship with clinical partners to ensure continual open communication between departments.
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