Consumer Access Supervisor at AdventHealth Greater Orlando

Wauchula, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consumer Access, Eligibility Verification, Financial Arrangements, Cashiering Functions, Team Management, Productivity Monitoring, Training, Compliance, Performance Improvement, Communication, Problem Solving, Customer Service, Interdepartmental Collaboration, Scheduling, Payer Guidelines, Managed Care Changes

Industry

Hospitals and Health Care

Description

All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full time Shift: Days The community you’ll be caring for: AdventHealth Wauchula · Family-like culture · Teamwork driven both inter Dept and multidisciplinary · Positive working climate to support a well-balanced work life balance The role you’ll contribute: The Consumer Access Supervisor directs and manages staff in performing Consumer Access related activities, including ensuring patients are appropriately registered for all service lines, performing eligibility verification obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving payments for services, performing cashiering functions, and clearing registration errors and editing pre-bill. The Supervisor is responsible for the performance of their team and holds each staff member accountable for the performance of assigned day-to-day activities, to include ensuring effective use of computer equipment and materials within departmental budget and quality standards. Engages with staff to ensure AdventHealth is promptly and accurately helping patients with their needs. Monitors staff productivity levels, quality of output, and resolves workplace-related issues in a timely manner to promote a culture of accountability driving towards continuous performance improvement. Ensures Consumer Access functions meet or exceed key performance indicators. Provides training to team and manages team members' schedules. Oversees efficient departmental operations. Is involved with the day-to-day operations of the team. Serves as a liaison to other revenue cycle teams within AdventHealth, as well as external constituents/stakeholders. Participates in enterprise-wide projects, work groups, task forces, councils, and committees. This position may require occasional travel. Adheres to AdventHealth Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. The value you’ll bring to the team: · Ensures team members are oriented to the department at the time of hire. · Initiates and assumes responsibility for new tasks independently as appropriate and as delegated. · Oversees daily financial clearance operations for assigned region/division to ensure timely and accurate processing of patient accounts. · Stays up to date with payer guidelines, managed care changes, and relevant portals; communicates updates to the team. · Trains and evaluates team members, coordinating and setting up schedules for training and education sessions. The expertise and experiences you’ll need to succeed: · High School Grad or Equiv · 2+ years of Work Experience

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Responsibilities

The Consumer Access Supervisor directs and manages staff in performing Consumer Access related activities, ensuring patients are appropriately registered and financial arrangements are made. The Supervisor is responsible for team performance, productivity monitoring, and resolving workplace-related issues.