Consumer Lending Processor at WEOKIE Federal Credit Union

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Processing, Consumer Lending, Compliance Auditing, Customer Service, Document Review, Attention To Detail, Time Management, Communication Skills, MeridianLink, Fiserv DNA, DocuSign, Microsoft Office, Eltropy, Financial Analysis, Relationship Building, Organization

Industry

Financial Services

Description

POSITION DESCRIPTION TITLE: CONSUMER LENDING PROCESSOR REVISED: 04/17/2026 age Break Highly organized and detail-oriented professional responsible for funding consumer loans accurately and efficiently while ensuring full compliance with WEOKIE policies and regulatory requirements. Builds strong member relationships through clear and timely communication. Performs a thorough final review of each loan to ensure accuracy, completeness, and readiness for funding. Works independently while contributing positively to team culture and consistently delivering a high-quality, error-limited member experience. 1. Manages loan files from approval through funding and coordinates with members to complete the funding process using DocuSign. 2. Conducts a thorough final audit of each loan prior to funding to ensure compliance with WEOKIE policies, procedures, and applicable regulations. 3. Communicates clearly with members regarding funding steps, timelines, and requirements. 4. Reviews loan documents with members to ensure understanding of terms, payments, and insurance products selected. 5. Ensures all documentation and system data are accurate and complete to minimize errors and rework. 6. Demonstrates strong organization and prioritization to meet funding deadlines and service expectations. 7. Collaborates with internal partners to resolve issues and ensure efficient loan processing. 8. Utilizes MeridianLink, DNA, DocuSign, Microsoft applications, and Eltropy (text messaging) to perform job responsibilities efficiently. 9. Takes ownership of each loan application to ensure a seamless member experience. 10. Builds positive relationships and contributes to a collaborative team environment. 11. Completes required training and adapts to changes. 12. Performs other duties as assigned. 13. May perform occasional business-related errands such as document delivery via FedEx, UPS, or postal services. Mileage reimbursed per policy. 1. SPECIALIZED OR TECHNICAL KNOWLEDGE AND SKILLS: 1) High School Diploma or GED required; Associate’s or Bachelor’s degree preferred. 2) Consumer lending, loan processing, or financial services experience preferred; customer service experience required. 3) Strong attention to detail and ability to analyze and validate complex information. 4) Ability to work independently and manage multiple priorities in a deadline-driven environment. 5) Strong verbal and written communication skills. 6) Working knowledge of lending processes, documentation, and compliance preferred. 7) Proficiency in Microsoft Office and lending systems such as MeridianLink and FISERV DNA. 8) Demonstrates professionalism, accountability, and commitment to quality work. 9) Bilingual skills (Spanish or other languages) preferred but not required. B. Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position. 1) Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE’s core values. a) Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal members. b) Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. c) Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad. 2) Job Specific Competencies: The position requires a well-rounded and level-headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position: a) Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. Page Break b) Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. c) Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. d) Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. C. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. D. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER WEOKIE does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients.

Responsibilities

Responsible for managing consumer loan files from approval to funding while ensuring full compliance with policies and regulatory requirements. This includes conducting final audits, coordinating with members via DocuSign, and maintaining accurate system data.