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Consumer Loan Collector at WESTAMERICA BANK

Fairfield, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Skip-Tracing, Payment Collection, Problem Solving, Documentation, Customer Relations, Dispute Resolution, Communication

Industry

Banking

Description

Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 Collects on delinquent consumer loans. Performs skip-tracing to establish contact with borrowers to re-establish payment program and to determine potential problem accounts. Works out payment problems with customer. Responds to all inquiries from customers, branches, and loan officers. Maintains customer relations while following necessary procedures. Will perform the following duties on a daily basis: Collects delinquent installment and revolving loans by contacting borrowers by telephone or correspondence to obtain payment, performing proper documentation. Performs skip-tracing on customers and establishes contact to re-establish payment program, and to determine potential problem accounts. Inputs changes on Collection Management Systems. For example, changes of addresses, phone numbers, and account updates. Resolves customer disputes as they arise; refers unresolved and complex problems to supervisor. Completes collection queue on a daily basis. Performs additional job related duties as required. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Responsibilities

The Consumer Loan Collector collects on delinquent consumer loans and performs skip-tracing to establish contact with borrowers. They work out payment problems with customers and respond to inquiries from various stakeholders.