ABOUT MEMBERS FIRST CREDIT UNION:

Members First Credit Union is community-focused committed to making a positive difference in the lives of its members and employees. Members First fosters a supportive and inclusive workplace where team members are empowered to grow both personally and professionally. We are seeking a Consumer Loan Officer to provide information on credit union products and services to members according to all credit union policies and procedures and Federal and State rules and regulations.

QUALIFICATIONS:

· High School Diploma or GED (required); associate or bachelor’s degree in finance, Business Administration, or a related field (preferred)
· Experience in banking, customer service, underwriting, or financial services (required)
· Basic understanding of lending practices and financial regulations
· Excellent attention to detail and organizational skills
· Strong analytical skills to evaluate creditworthiness and loan applications
· Strong communication and customer service skills for member interaction
· Proficiency in Microsoft Office Suite, loan origination software and financial systems
· Proficiency in reviewing financial reports
· Ability to work independently and meet deadlines
· Driver’s license
· Commitment to member service and the mission of the credit union
· Must pass a background check
Job Type: Full-time
Pay: $21.66 - $26.33 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Ability to Commute:

• Manchester, NH 03104 (Required)

Work Location: In perso

· Interview loan applicants and provide information on consumer loan products that best meet the member’s needs. Request and review all required information and documentation to secure a loan.
· Assist members in completing loan applications over the phone and/or electronically.
· Obtain and evaluate credit reports.
· Calculate debt-to-income ratios on consumer loan applicants.
· Identify collateral needs and payment plans for members applying for routine loans.
· Notify applicant of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information.
· Recommend and outline terms of loan. Info rm prospective borrowers of loan commitments.
· Develop and maintain interest-rate structure that is consistent with credit union policies and is competitive with current market.
· Review regulations as they apply to installment loan security agreements.
· Manage delinquent accounts and replace with prepare closing documents, schedule closings and fund loans to core system.